The eBay Community

Fedex did not ring doorbell/knock but states "attempted to deliver", what should i do?

They tried to deliver on Friday when I wasn't home and left a doortag. I waited all day today (Saturday) for the package, and then come to find out the driver left a doortag without ringing the doorbell or knocking with an "attempted" delivery. Now I...

Resolved! Seeing Different Information

I'm hoping someone is able to assist. I sold an AS IS item with no returns due to my described condition.. The buyer stated they didn't read the full description. I gave a full refund anyway. However, I'm curious where the buyer's screenshot came fro...

Subject: Appeal for Unfair Refund – Item Was Delivered Dear eBay Customer Support, I would like to

Subject: Appeal for Unfair Refund – Item Was Delivered Dear eBay Customer Support, I would like to file an appeal regarding a refund that was issued to the buyer despite confirmed delivery of the item. Item: GANNI Women’s BackpackTracking Number: 812...

Cancellation reason "Order placed by mistake"

I'm just curious, how common is it for buyers to claim they ordered something by mistake? It seems like a frequent reason given, and I'm not sure I understand how you could order by mistake. I've also noticed that buyers get to keep the positive feed...

Don't bother...

Don't bother with trying to appeal the outcome of a case with facts. Seems the buyer always wins even when they flat out use false accusations just to get their money back. Ebay will side with the buyer regardless when presented with the facts. It's ...

Why is eBay tacking on discount coupons not authorized by me to my listed items?

No response from support

I was told they would reply within 3-5 business days, so I waited, but I haven't heard back from support.I contacted them about the issue, but they haven't replied either.Until now, I've received an automated reply to my messages, but I haven't recei...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...