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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot complete sale on seller's end

So had an international purchase from someone whom hadn't paid yet. Apparently, ebay told them to message me about completing the sale, however, when I checked, all I see is a "payment being processed" option: nothing about me having to completing it...

USPS completing shipments

Is anyone else having issues with USPS completing their shipments to customers?

Ebay on mobile showing policies for shipping and returns instead of individual options.

As stated in the title, the eBay app for some reason is only showing policies when listing items in the shippingg and returns categories as opposed to individual options to fill out, and this is hindering our listing process. This is happening with g...

Classic EBay site access through iPhone app

Can’t access classic EBay site on iPhone app? Or on Android tablet?

Unable to list or revise on ebay.com.au due to - 1285053: Error 21915469: At least one valid postage

just started getting this issue today: 1285053: Error 21915469: At least one valid postage service must be specified. (#3)Cannot list item 1285053 to eBay. happens when trying to list or revise existing listings. was working yesterday and nothing has...

So frustrated and sick of Ebay tweaking the seller format

AGAIN AGAIN today I go to list an Item and Ebay has altered the way I am accustomed to with selling. They CANNOT leave thier website alone and every change they make is described as making it easier and better when IT NEVER IS.

Cannot permanently change the default sort order for "sold items"

Funny thing happened. I was looking for other people who thought this was a problem and I came across a thread that was EXACTLY what I am talking about. Yes! Turns out it was my question from a year ago that got absolutely zero responses. Lol. Hard t...

MULTI-MILLION $$ COMPANY and NO PHONE SUPPORT???

What a joke! Theres no excuse. No excuse at all! almost every other major company still has phone support what the hell is going on especially right while they're forcing everyone to managed payments with so many having questions like myself! Grow up...

Does Anyone Who Can Affect Change Read This?

It doesn't appear that way. Nothing ever changes

Ebay Needs to Sue PayPal for $$$BILLIONS to BACK OFF!

PayPal has blocked Billions in Sales from legitimated customers with Valid Credit Cards for over a Decade. Why is Ebay the only place the requires an extra layer of Approval from a 3rd party company? Amazon takes all my Credit Cards with NO ISSUES. B...

GALLERY THUMBNAILS ISSUE BEING FIXED

I just did a chat with eBay - they are aware of the problem with Gallery thumbnails not being generated. They are working on it and s/b fixed soon. You can start a chat session with them and they will add your name to the growing list of complaints -...

Can't select Shipping options on Android App

I'm trying to list with my android, but the shipping options have changed today. I cannot select carrier or global shipping. Says I have to create new listings on computer. **bleep**

Resolved! Orders showing in dashboard as "Uploaded on time but no carrier scan"

I have 2 orders showing up as "Uploaded on time but no carrier scan" in my seller dashboard even though they show up correctly as "in transit" on the USPS tracking system. Will it fix itself eventually or should I proactively reach out ?

Can NOY BUY anything here With My Ebay Credit Card!?! Or Any Credit Card for that matter!? bleep?!

I own a Ebay Credit Card and I can not even use it on Ebay. This has to be the biggest disgrace in business history. PayPal still processes Ebay's Credit Card transactions and sure enough they will not accept my valid Ebay Credit Card. But McDonalds ...

Only Question Emails are coming though many ours after arriving in eBay message... Why?

I noticed a couple of weeks ago that questions were arriving many hour later (as much as 5 hours) to my email from the time they arrived in eBay message.I know its not my email server because the exact same email is used for everything and there is n...