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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Change Avatar in Community Only

Can you have a different avatar in the ebay community area than you do on your ebay myworld page?

Pintrest share not working

I was sharing my listings to Pintrest boards and I think it really helped sales, but now all of a sudden it has stopped working. Is anyone else having this problem? Any ideas on how to fix it?

Yesterday I noticed my recent searches showed items I NEVER looked for. Why? My account hacked?

I changed password yesterday but the same thing is happening today. I have no interest in gun parts or cars and am troubled my search history shows I searched for such items.

Search Results not showing shipping costs?

I'm researching a variety of items in order to sell similar, and the search results page isn't showing shipping costs like it usually does. I normally sort from highest+shipping to lowest+shipping and will see the item's price and the shipping cost o...

"Same Day Shipping" incorrectly shown on items with 1-day Handling time

Hello @Anonymous, Regarding an apparently longstanding problem with 1-day Handling items being listed as Same Day Shipping by mistake, you posted a reply to @itscalledapostingid in yesterday's Weekly Chat (here), saying that without some examples to ...

New Label Flow glitch on the Reprint function

tyler@ebay, @Anonymous , brian@ebay Good evening Gentlemen,I think I have discovered a glitch with the New Label Flow on the Reprint function. I was printing labels out successfully, then I took that stack and cut them down to size in my paper cutter...

Share button not working with Pinterest

Anyone else having problems sharing with Pinterest?

Leaving feedback~

When I go to leave feedback for a buyer~ my imbedded comment is no longer there. Is anyone else having this problem?

Resolved! Why does it take 15 or 20 minutes for my item to update when I revise the price on some items?

I’ve got an item I lowered the price on almost a half hour ago and it is still showing at the old price unless I click on it, then it shows the new price. Is this a glitch? Or normal? I made the revision from the app. Is this yet another app problem ...

Missing Listing photos

Anyone else having issues with photos missing from listings? Randomly G\going through listings and noticed that some of my listings have only 1 picture ( I always try to put the full 12). Not sure how/why this is happening. Just curious if anyone els...

Comedy of errors

First I get a message from ebay saying some of my listing do not comply with ebay policy but when I click on the link to see the listings, it just takes me to ebay's home page.Then I call customer service and I'm told the problem is the link to my st...

Ebay Keeps "Stay Signed In" box checked even when I uncheck it! How to stop this security risk??

Yes, ebay keeps the "Stay Signed In" box checked - even after I uncheck it every time I sign out but there it is again checked when I sign back in! I've tried deleting cookies, cache, memory and all fails. Does anyone have a work-around? Ebay "higher...

Is there eBay Seller Event in San Antonio, TX? It's on the drop-down list but not on the event list

@seller_news_team Is there an "eBay Seller Event" planned for San Antonio, Texas? The city appears in the drop-down list, but not in the actual event list:eBay Seller Events

I can't edit an invoice in Google Chrome

I am trying to send an invoice in Google Chrome so I can combine shipping and every time I try to edit any of the fields like price or type of shipping it won't let me. It just flashes and I have to click the drop down arrow again. Over and over. I w...

Watchlist NOT working & eBay shipping labels to request carrier pickup

(and... eBurton, I've seen your responses to others who have had this question re: watchlist issues and, sorry, but your advice is has not provided a solution. The others have all said this as well). Need a solution or to wave the red flag here for e...