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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is there an issue with shipping to California? Valid zip code doesn't exist in eBay

I may be piggybacking off a similar post making the rounds here, but I received a message this morning from a buyer for shipping cost to zip code 95386. A valid zip code in Waterford, CA. eBay is telling me that the zip code doesn’t exist. WTH! I kno...

Customer trying to pay and it won't go through.

I have a customer who has been trying to pay for 2 days. Paypal thru EBAY as he always does. It keeps giving him a message that they are unable to proceed at this time. Anyone else?

Resolved! Having problems paying for items/Checking out as New Paypal pop-up window just keeps spinning!

I am not able to check out because the "New" set up where Im taken to a pop up window for paypal and the wheel just keeps spinning. This isnt the first time it has happened as ebay rolls out the new managed payments option. Please leave well enough a...

Watch list completely gone with new update yesterday

I always check my messages, watch list, and selling when I log onto ebay. My watch list was there in its entirety yesterday morning. Sometime around noon it was gone. Both on laptop and mobile (app). How can this glitch be corrected??!!

Using Back Button can leave you on any page

Using the Back button in upper left corner can leave you on any page, not one page back. I seen five pages back.

trouble printing my shipping labels

hi im having difficulty printing my shipping labels. i click print shipping label for my order then i get this message: Something went wrong.Sorry, an error occurred while loading the page. Please try again.If you see this page again, please check yo...

Is there any way i can make a suggestion to ebay technical staff?

It's a small thing but i wanted to bring it to someone's attention. Maybe i have OCD? On variations listing, a space is needed on sold out items. Here's an example: Currently:REDBLUE(out of stock)GREEN Proposed:REDBLUE (out of stock)GREEN

Customer tried to pay but ebay said I don't ship to California?

I ship to California all the time but today ebay won't let the customer pay saying I don't ship to California. I ship there all the time!

Is ebay changing shipping charges to free shipping.

I have had 4 items recently that had free shipping, when I normally charge shipping. After 3 of these experiences, I thought that maybe I had made an error. I reviewed my active listings and found one that was marked free shipping. I deleted the chec...

Can't list an item because of "technical difficulties".

I'm trying to list something on eBay, which I haven't done before, and every time I try to list the item, I get taken to a screen that claims that eBay is having technical difficulties. The try again and customer service links don't work. It's done t...

In this time of need MOST COMPANIES OFFERING AMAZING SUPPORT, EXCEPT E-BAY

So once again my mom goes to e-bay to buy masks and every listing was removed with no information given and no way to contact E-bay. SOOOO, she spent 200 dollars, all the listings were removed and when you go to press resolve a problem it re-routes y...

Mose seller scame

Some order never received , and removed from the screen.

Can't send messages to resolution center!!

Every time sending messages "it says online technical hiccups " come back later next day still same issue

Guest Account access not possible due to a previous account with same address

I had my daughter order an item she used a guest account using my email address.Unfortunately she did not realize I had an Ebay accuount with the same email address. I sent a request to ebay for the access code for the guest account and I still can n...

NEW EBAY POSTAGE-LABEL SYSTEM IS NOT WORKING FOR PARCEL SELECT

This has to do with the latest new system change. The buyer selected Parcel Select which is shown on the left side of the shipping page but on the right side I get this: "Buyer selected USPS Priority Mail Flat Rate Envelope" with the "Carrier Packagi...