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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Searches are missing the auctions

All of a sudden, and I did reboot to see if it was my computer. Only a few of the listings are shown and no more pages.

SHIPPED ITEMS NOT MARKED AS SHIPPED AND SOLD ITEMS RELISTING AGAIN

I know that E-bay readS this to try to find one of us breaking there rules. But does E-bay ever read these messages AND FIX THE PROBLEMS? First my items that Im shipping are no showing up as shipped. That can cause a lot of loss in my merchandise if ...

Wrong Order Number Linked to the message to the seller.

The issue that Ebay has a bug with their "Contact the Seller". I as customer communicated the seller for the items not arrived. The email that goes to seller had the wrong item number attached to it. I kept trying, and multiple times I tried, but the...

Last 2 feedbacks receive as ---- and ****

Last 2 feedbacks received with no comments or buyer name or item. Never seen this before. New way of not spreading the virus?

Trying to contact Ebay by phone - currently been on hold for more than 2 hours !!!!

As title says, online it stated "9 minutes waiting time estimated" So ehat happened ?? As I'm still on hold listening to the music "you will be mine" for the last 2 hours & 38 minutes !!! Currently still waiting..........................

Why is Ebay Customer Support now closed EARLY ???

Ebay customer support CLOSED early ?? Sorry, we're currently closed. Please contact us during our normal working hours:Monday to Friday 8:00 am to 10:00 pm , Saturday and Sunday 9:00 am to 6:00 pm Time is only 21:15 (9.15pm) here in the UK ! Only fou...

Ebay really STOP SPAM MAILS......

Ebay really stop sending us SPAM MAIL EVERY WEEK....Most of the spam mails has the title "Night Time is the Right Time for" and REALLY I CAN'T FIND A WAY TO GET RID OF THESE SPAM MAILS AND NEVER RECEIVE IT AGAIN. The solution ebay support team sugges...

Same-Day Cutoff Time Being Shown Incorrectly

I have our same-day cutoff time set to 2pm Arizona (AZ does not use DST). eBay is showing in the listings that buyers have until 3pm for same-day shipping. The point of having an 'Arizona' time zone setting is that in never changes, yet it seems to h...

I can't login into Ebay nor do I wish to log in to Ebay, using a fingerprint on my laptop!

EBAY PLEASE!STOP SENDING POPUP MESSAGES TO EVERYONE WITHOUT GIVING ANYONE ANY HELP OR INSTRUCTION ON HOW TO STOP THEM WHEN THEY DON'T APPLY TO THAT PERSON.THIS FINGERPRINT **bleep** KEEPS COMING UP ON MY LAPTOP! I CANNOT USE A FINGERPRINT ON MY LAPTO...

Problem with countdown clock

Hello everyone! I am having a problem that I hope someone can help me with. When I view the end of an auction for an item NOT my own, the live countdown clock works fine and I see the time counting down live. However, when watching the last few minut...

Some ended items are still showing after almost a whole day, why?

I ended three BIN items. Relisted two as auctions. That was this morning, early. Its now evening and in both the auction items, the previous BIN listing is also showing. So when scrolling through my store listings, buyers are seeing the same items tw...

Notification “you have offers” but there are no offers and it won’t go away, why?

On my ebay home page, for the past few weeks, there’s a You have offers notification with a picture of my item that I supposedly have offers on, but every time I go to see if there really is an offer there, there never is. Is there a reason that one ...

It's Back plus New Issue

eBay kills page when viewing shipping tracking numbers. ebay had this issue many months ago, now it back- good grief. New issue is ebay states corrupted picture upload and simply does nothing. There is no corrupted files from my camera- for heavens s...

A specific listing I have with multiple quantities & variations keeps ending even though in stock

Here is the listing in question: https://www.ebay.com/itm/303515223965 So this is the 3rd time in about 4-5months where this listing automatically ends on its own, even though I have many in stock. It's a Good 'til Cancelled listing so it should auto...

"Create a Copy" function in drafts not working

For 2 weeks I have not been able to create a copy in drafts, each time get the infernal message "oops something went wrong, please try again". I rely on this function for a lot of my listings, I have spoken in live chat with Ebay on two occasions now...