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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Using Account while Overseas (Military) got my account suspended

I've been stationed in Belgium for 2 years and haven't had much issues with using Ebay with my military APO box, but recently every time I log in, I get notices that my account is under unusual activity (IP address is overseas, I get these flags all ...

Paypal not staying logged in or preferred way of payying on Ebay app

Is anyone else having problems with having to log in every time you go to your purchases (even if there are multiple items ) I have to log in to pay for each item?? only started doing it a few days ago. I have re-linked my paypal/ebay account. Have r...

Viewing of Purchase History not available.

Encountering the message "Sorry, we couldn't complete your request. Try again later." when trying to view the Purchase History. I've tried different browsers, and clearing the cache. Anyone else experiencing this issue?

Message stated "Item Quantity not Available"

Just had a Buyer tell me that when he went to pay for an item a message popped up stating that the "Item quantity was not available" well he was only ordering 1 item and even if he wanted more, there were 10 available. The payment DID go through and ...

Promotion: Volume pricing "BANNER" not visible for my auction visitors

Hello, I have enabled "Volume Pricing" on my auctions, and whenever I used promotions before like "purchase for more than 99 USD to get free shipping" at the top of the auction there was "banner" with red letters saying that there is this promotion. ...

Resolved! Technical problem

For some time now I have been experiencing being unable to reply to questions being asked by potential buyers about the items I am selling. For some reason in my message board when I try to reply to a question it fails to send, this has happened seve...

Not accepting payments for 2 days.

I’m having issues with payments going through. I’ve used 6 different credit cards. I’ve had other people use their accounts and payments aren’t working. All cards have credit available. It’s been happening for 2 days now.

What is Going on with Thumbnails Not Showing Up in First Gallery Pic

The little wheel/gear thing just keeps spinning around...occasionally the pic will finally show up, but by then a potential bidder has hit the back button -- It's been going on for days. Please fix, ebay...

Chat function is not emailing chat transcripts that I would like for reference...

The email function for chat transcripts was working just fine over the weekend. When I tried to get in touch with agents today, it did not email me the transcript after the chat was over. I resorted to copying and pasting the whole thing. This is rea...

eBay listing page not displaying the number 9

Three days ago, I noticed dashes displayed where the number 9 should appear. This not only occurs in the price field, but throughout the listing page and other areas of ebay. Even the number of characters remaining in a listing title displays a dash ...

Image thumbnails not loading

Can anyone advise me what to do for thumbnails to start loading again? I use both Chrome and Firefox. Its not about clearing cache or updating browsers. All is up to date. On Firefox the thumbnails do not load for my Watch List and on Chrome they do ...

I posted a $1 bid, no reserve free shipping

I posted a can of Lysol two weeks ago for one dollar free shipping no reserve. This is called eBay if people want to be idiots and pay $74 in jack up the beds that high that is their choice that is not eBays choice to say I was price gouging? Price g...

Error 80124 when requesting total shipping.

Very annoying.Error code: 80124 when asking for "request total" in shopping cart.Screenshot provided. Saw other people having the same issue at the Q&A section. Another thing is, why do I even have to request total when the seller clearly states that...

Resolved! Still Another Search Problem

I have many Frankoma items for sale. When I search for "frankoma xxx" (xxx = the number/letter) some show up. I cannot get these 4 to show up in the search results: 4n, 553, 87, 835. Any ideas why? I have been fooling around with 835, so it may be a ...

Why are banned sellers allowed to return under a new ID? We REALLY want to know!

It takes an awful lot for eBay to ban a seller, but when they do, they immediately allow the same seller back on the platform under a new account. Why? I really want to know. I am very aware of this because I had problems with a seller slandering me ...