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Ebay Web Page displays as text

Ebay Web Page displays as text only.

I've tried all the usual fixes. Cleared cookies and cache, on-off tracking. Re-boots and reconnecting. Nothing.

Chrome or Firefox same. No apparent problem with other websites. Please help.

 

Message 1 of 14
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13 REPLIES 13

Ebay Web Page displays as text

I have the same, had this all day

 

Message 2 of 14
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Ebay Web Page displays as text

had the same - think its all of the uk 😞

Message 3 of 14
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Ebay Web Page displays as text

ebay.com and ebay.co.uk seem to be working fine for me in multiple browsers.

 

What page are you having problems with? If one or two specific pages are the problem, try holding down the shift key and reloading the page. If many pages are not loading the page format correctly, you may want to clear your browser cache. Be sure to select "All time" if that is an option -- some browsers like Chrome may default to "the last hour" which will not clear your older files. Try a private or incognito browser window, or try deleting eBay cookies.

 

If you are using Firefox, try disabling Enhanced Tracking Protection on eBay. That has caused similar issues in the last couple of months. See here:

 

https://community.ebay.com/t5/Technical-Issues/eBay-is-only-blue-text-with-a-white-background-AND-OF...

 

Not sure if Chrome has an equivalent feature.

 

If you have any browser plug-ins or add-ons such as ad blockers or script blockers that you are using in both browsers, try temporarily disabling.

 

You may want to try installing an entirely new browser as a test; that is often easier and quicker than checking all of your browser settings. If the brand new browser shows the same problem, your browser settings are likely not the issue -- then you may have to look to other common things like network problems.

 

Are you able to see eBay pages load correctly using your phone's browser when on the same WiFi network?

 

If your eBay works on your phone but not your desktop on the same network, see if you have any firewall settings, proxy settings, or VPN settings on your computer that might be causing an issue for you.

Message 4 of 14
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Ebay Web Page displays as text

Users in the UK currently seem to be experiencing issues, according to downdetector.co.uk:

 

https://downdetector.co.uk/status/ebay/

 

In the US, I am still able to reach ebay.co.uk and ebay.ie just fine.

Message 5 of 14
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Ebay Web Page displays as text

The UK problems might be limited to Virgin.

 

See the end of this thread:

 

https://community.ebay.co.uk/t5/Technical-Difficulties/I-can-t-get-logged-into-ebay-today/m-p/678581...

 

Message 6 of 14
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Ebay Web Page displays as text

No, ebay is very broken today - graphics are missing and links misplaced etc.

Message 7 of 14
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Ebay Web Page displays as text

@*art 

 

Who is your internet service provider? Virgin seems to be problematic today for many folks.

Message 8 of 14
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Ebay Web Page displays as text

Yes it might be just via Virgin. (I tried a different network and ebay was fine)

Message 9 of 14
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Ebay Web Page displays as text

I'm with virgin. And yes, it looks like the problem might be just via Virgin. As I connected my laptop to my phone and got internet via Vodafone and it worked fine!

Message 10 of 14
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Ebay Web Page displays as text

Having the same problem. I am with Virgin. I have turned on my avg VPN and now loads correctly. If this helps anyone.

Message 11 of 14
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Ebay Web Page displays as text

I've had the same all day and I am not on Virgin. I have tried re-boots etc. Very angry missed an Offer. Never had this in the 16 years I have been on Ebay. If this is not fixed they will have no customers.

Message 12 of 14
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Ebay Web Page displays as text

I have the same issue and I’m looking how to fix it. As for now had found that if I use my normal WiFi network the problem persists. If I get to the site trough a mobile network hotspot it is all ok. It is not good enough for me but will save the day until this is sorted. I’m on Virgin Broadband by the way. Would share which is your provider? Thanks and hope that helps. 

Message 13 of 14
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Ebay Web Page displays as text

If you are using "child safe" settings, try disabling that.

 

Message 14 of 14
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