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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Still, Cannot print labels, error

I hope EBay does not hold us accountable as my store is set up to ship within 24 hrs

Error message when attempting to create shipping label USPS first class package

I'm trying to create and print a USPS first class package shipping label. After entering the weight and dementions I click on buy shipping label and after a few second I get a "were sorry there was an error". Over and over I get the same error. Anyon...

EBAY EMPLOYEES HAVE TO CHANGE THEIR POOR PERFORMANCE AND DO THEIR JOBS

Posted this a week ago and sent them a email message and all I've heard is "crickets" on their end.... How long and how many EBAY employees does it take to reinstate my account's selling limits?You sent me this email but I've been waiting a month now...

Can't ship or list

eBay must have the virus cause i am unable to ship or list as of right now. I'm in Illinois.

Vehicle Picture in My Garage

Can you upload a picture of your vehicle to it's profile in "My Garage" anymore?

My Free 50 Store Changed it's Look and my UNSOLDS HAVE DISAPPEARED!

So, I just logged into my FREE 50 store which is my main buying account, but I also use the free 50 listings to sell. I had my landing page set to "ALL SELLING", the look has now changed and is not even The new seller Hub, although it has some of the...

Where are my templates ebay? Update to selling page!

So I do NOT want to search what Im trying to sell first. I like to use my template which already has my shipping info and basic knowledge typed into the template..........I then choose what item im going to sell based on which picture is next in the ...

An Ebay-Known Bug Prevents Me From Listing Items

As of Thursday, 3/26/2020 I have been unable to list items on eBay. Upon attempting to list a new item or create a draft item, I continue to receive the following message... "Looks like something's wrong. Please try again." This issue occurred when l...

Issue Listing

Hello, whenever I try to publish a product to sell I get this message.

Resolved! Can't get bidding page...

When I want to view items, I can't get to the screen where I bid. When I try, all writings and pictures are shoved to the leftside of the screen.

Invalid state error

I have packages ready to ship but I’m getting the “invalid state” thing from the app. I deleted the app and installed the newest version, but no difference. My laptop is down so I can’t use that.

eBay wouldn't let me accept an offer. I found a workaround but still....

I sent an offer of $38 to a watcher. The watcher counter-offered $35. I accepted the offer, but got this message on my screen (red part) I tried 3 times to accept his counter-offer but kept getting this same message.However, it was possible to counte...

50,000 Free listing offer

on one ad you say it lasts until April 30, but on my dashboard it says it ends April 1st. Which is it? It would be nice if it was the end of April since 50,000 listings would certainly take a little time to accomplish. Can someone explain this glitch...

“Offer cannot be submitted”

eBay once in a while let’s me send offers to interested buyers. When I’m about to send the offer I get “Offer cannot be submitted”. Does anyone knows why it shows this error? I couldn’t find anything that answers this issue. Meanwhile is still showin...

eBay started corrupted picture file last week- not resolved. Also parcel tracking issue

eBay after a week is still having the corrupted file picture file upload issue. When will ebay resolve this. My camera is not connected to the internet picking up a virus. Also, it is back after 6 months. When looking up postal tracking info, the pag...