Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Checkout issues with PayPal

I'm not able to pay for item in Ebay.co.uk checkout when I select to pay with PayPal.Process hangs after I write down my PP password in "Log in with Paypal" window. Annoying circle spins indefinitely.I finally paid with the credit card option.So What...

Issue with viewing Purchase History on browser

I have been unable to view my purchase history on browser for over a month now, works perfectly fine in mobile, but on browser it shows zero auctions/items I purchased and gives an error "Sorry, we couldn't complete your request. Try again later." I'...

Resolved! Mobile messages reloading home page

This has been happening for about a week now. If I try to click my messages, ebay just reloads the home page instead. I have had to resort to opening my outlook and specifically checking for ebay messages there instead, then loading laptop so I can r...

Problem with messages

Text keeps disappearing every time I try to send a message to the seller via "Contact Seller". Goes all glitchy.

eBay app error while trying to upload picture

I have tried two different eBay accounts and through the eBay app when I click add picture in a new listing it automatically gives me an error message and brings me to the home screen

eBay. fire your developers, stop ripping off your sellers.

The latest in a series of eBay bugs affecting sellers. eBay... fix it.. enough of your stupid excuses. All of our listings are only selling on promotion because of many listing visibility bugs. Many of our listings don't show up in search results or ...

Cancellations requests not going thru now!

What's up with this new issue! I put in to cancel an order "out of stock," initiated this hours ago and Seller Hub shows in "print labels & ship," it's still their I click on awaiting shipment it's not there. I go to "open cancellations," it's still ...

New Manage Orders screen is awful.....why??????

I don't really care about an order number but we use the sales record number in our order system and now we can no longer see it listed on the manager orders screen. We can't just search the screen anymore for the record number to find something easi...

Resolved! Cannot Sign In

I try to Sign in. I see a window with security code. I enter the code correct and then it moves me again to Sign In window.Do you have the same problem?

Resolved! Problem uploading pictures.

This just started happening about 4 days ago but I can't seem to upload pictures when I start a listing. I get the little green circle and it does not open. Is there a problem with eBay or is it my computer?

Resolved! Onetime Payment For Fees Not Working

I noticed there is a new interface. I normally pay my fees every few days and went in very early Saturday morning and saw the new interface. I entered my credit card information, hit done and get a error. It is Saturday afternoon now and it has still...

connection to paypal

still won't make the connection to paypal , what is up with that ? i keep trying put only get the spinner like it is trying to connect but doesn't

Paying by Paypal at eBay checkout not working.

Any help out there? Lots of people over the world have had or are having this problem. Has anyone found a solution?

Can't list items

Is there a problem with your site as I'm unable to upload pics and then list my items?

Sold items going to unsold

I do group breaks on here and the buyers need to pay for the auctions before the live video starts. I lost over $100 because the dishonest winning bidders weren’t showing on their end that they won the auction because it went to the unsold section. I...