I'm returning a broken item. Seller accepted return and sent a shipping
label. But shipping label says "Bill sender". Sender is me, yet
shouldn't the seller cover the return shipping charges?
I received an item that got broken during shipping, and seller is not
responding to message. Because item is too heavy (> 40 lbs) to return, I
haven't started a Return request. For that reason eBay assistant doesn't
want to connect me to an agent...W...
In Firefox 82.0.2 with Enhanced Tracking Protection disabled, eBay does
not display clickable images, nor zoom, and the sorting options are not
active.
The buyer and I wanted to cancel an order. I had not claimed his
payment, which he cancelled. But now that I cancelled the order I'm
asked to refund him. How is that possible?
Thank you for responding.The label has a tracking number and eBay return
code, but it says "Bill Sender". Seller authorize return at buyer's
expense and that's what it looks like. Yet the Return Reason is "Item
damaged". I thought it was the seller t...
I did submit a request, which the seller accepted. But the shipping
label they sent is not prepaid. So, how does a damaged goods return
request differ from a normal return request, and how do I make them send
a prepaid label?
