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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Incorrectly showing 1 item in shopping cart.

I'm signed in. When I go to My Ebay landing page, the upper right shopping cart shows 1 item. I do NOT have anything in my cart. When I click on the icon it says "Your shopping cart is empty, but it doesn't have to be" Why is it incorrectly showing 1...

Resolved! Search issues for circa 10 days. Searches on French website (ebay.fr)

Hi everyone, it seems that ebay.fr has changed something to its queries. I have for circa 10 days (more or less) issues, like the 404 message (oops, we searched everywhere), and 'service unavailable' message. If I change domain name from ebay.fr to e...

Can't log into eBay since it says the cookies are blocked....they aren't!

I am on Windows 10 Edge, and did an update yesterday. Everything was fine for a few hours, even on eBay. Then eBay kept requesting that I sign in, and now it doesn't work.I talked to an eBay rep who said it is my computer. But my computer geek and al...

App for tablet

WHEN ARE YOU FIXING THIS!!!!!!!!??????? WE USE APP SO WE DO NOT HAVE TO FOOL WIYH BALKY BROWSERS. YOU KNOW THIS!!! COME ON!!!!!

Photo uploader/editor not working on Firefox 50% of the time

For the past two to three weeks the uploader changes to a vertical look and you are not able to edit the photos in any way. It says "image error" but the photos to upload and I can post the item still. Anyone else having this issue on Firefox? My bro...

Service Disruption for Checkouts and Buy it Now (BIN) for Several Days ETA on this Being Resolved???

The eBay status page is showing a blue circle (service disruption) against Checkouts and Buy It Now (BIN), and has been that way for the past several days. Instead of piling all your resources into damage control mode because of what could possibly b...

Ebay App down

can't get on to my ebay App it's telling me to update request but then cancels out something is definitely wrong with ebay.

Issue with creating keyset. Please try again later

On clicking "Create a keyset" button from Home > Application Keys > Sandbox, getting error message "Issue with creating keyset. Please try again later". So unable to create client id, client secret for sandbox application

Can't get postal label to print

Some how my postal printing settings won't work anymore. Printer turns on and does it's thing ! Produces a blank sheet and I get charged for postage. I have a Canon TS 3122 printer which had worked fine until I tried to print a PDF file earlier (unsu...

1300+ Buy It Now Listings Magically Disappear From My Store

The title says it all. This morning my store was fine, I take my wife out for breakfast and upon returning home to do my daily listing routine, I find that 1300+ Buy It Now listings have magically been removed/disappeared from my store. This is the s...

HOW TO REACH EBAY BY PHONE?

I need to speak with someone.Not on chat,tried that already they just keep disconnecting when they don't know the answer.I need a live person.Thank you

Claiming PayPal funds by instant bank transfer not working.

As a Seller, when claiming merchandise sold paypal funds by instant transfer to my bank account is now suspicious. Because Paypal says the transfer went through, but the funds are not showing up in my account "ever"! Anyone else experiencing this sam...