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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

A LISTING PROBLEM

For 2 days I have been trying to list a native American Navajo sterling silver/Fred Harvey era pin. I was aware of the rule with certain item before I listed it,but knew if I made a mistake it would let me know,BUT this is insane!!! I have worded it ...

Getting sent to Ebay Community page when I click on links to a message forum post.

This just started in the last week or so. When I get an email notification of a subsequent post being made in a forum I posted in, sometimes when I click on the link I get sent to https://community.ebay.com/#M37843 instead of the post itself, like be...

zoom not working 2020

hi all, anybody have info/advice on this. i had a buyer contact me to find that the zoom feature is not working on my photos. has something changed recently? ive not had this issue before. i use windows 10 and edge with no problems before and have no...

Trouble viewing Ebay pages/Putting me on wrong page

Just about anytime I go to My Ebay I can't view the page because it will either send me directly to my purchase history or display the message "Sorry, we couldn't complete your request. Try again later." I have to refresh the page 10, 15 or even 20 t...

Resolved! Sent folder messages disappeared

My sent folder only has messages back to March 2020. Is eBay deleting them after a certain time? Anyone else having this issue?

Unstable

The ebay platform seems unstable - doing what it likes ie not responding to commands????????????????????

ebay page template

My ebay page template/layout keeps switching from one setup to another - items wont delete when requested - is the ebay platform going down the gurgler?

Ripped off by Ebay

I have tried numerous times to pay with a Ebay gift card and it keeps rejecting it. My balance is $70.00 and Ebay won't let me me complete my purchase with the card. My daughter who gave me the card tried and even had a chat with an Ebay rep. My son ...

Problem editing price and quantity

Been trying for two days to get ebay to fix an issue with taking several items that were out of stock in my store due to COVID-19, i have new inventory for the items but when i go to edit the listings the edit screen goes blank and i cannot update my...

feedback box not autofilling

I am also having the same problem with the eBay box refusing to autofill when I type the first letter in the feedback box. I am both a buyer and seller on eBay. I just switched from IE to Google Chrome and that is when my problem started. If I go bac...

Can't upload the tracking numbers

When I try to upload the trackings, it doesn't allow me to fill the name of the courier and deletes the letters as soon as I write them. And this way prevents me to upload the tracking information???

shipping charges are incorrect on relisted items

Why do my listings have incorrect shipping charges when they get relisted by ebay? They were correct when I listed them.

Shipping calculator on Shipping and handling tab not working

For all of my listings when I go to the Shipping and handling tab I can see the fees for my current postal code, but when I try to enter another postal code or zip code in another country it can't seem to get me any rates. I just click "Get Rates" an...

Problem with messages

I’ve sent messages to several sellers recently but not had a reply. Is there an issue with messages at the moment?

Still can't print postage

Does eBay have to re do the postage link ? I still cannot print a postage label .I get charged but nothing prints out. I cancel the payment . But I would like to buy postage again in the future