Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't reset password from phone, link shows blank page.

Needed to reset my password and was sent a link to my gmail. Clicked the link and was sent to a completely empty white page with the Ebay logo on top, nothing to press at all. Had to log in through my desktop to get tthe password reset link to work. ...

eBay resetting passwords - why?

I have been logged in most of the day working and just now got kicked off eBay stating they have changed my password and that I have to reset it. What the H is up with this? This was a legit eBay message and action and not a spoof. Does someone at eB...

Printing Labels with Firefox

I'm not really having a technical issue but more of an inconvenience and just wondering if there is a way to make it more like Chrome.When i purchase a label in chrome, it takes me to the purchase confirmation page (or whatever it's called) and autom...

BAF.Error.3 - Please Help!

I have a problem with File Exchange. I am uploading a file that I have uploaded several times in the past without any difficulty, but every time I try to upload it now, it only uploads the first 15 items and then I get BAF.Error.3 error and nothing e...

Can’t bid or make offer

The iPhone app will not let me bid or enter an offer. The keys light up when pressed but nothing happens. (No amount is registered), I can only buy now. if I log onto explore, everything works and eBay has confirmed no limitations or blocks on accoun...

Uploading photos

Hi there!Is anyone having issues uploading photos?Everything was working perfectly until 1 hour ago, when every time I try to upload a photo, it tells me that the format is not valid. Have tried with JPG, TIFF, BMP and nothing is working

Sales not updating in Seller Hub

Sales amount and graph have been lagging actual number by about 50% today and is still off

Pictures not displaying

Hi all I am having problems viewing photos on my iPad and Laptop (non-Apple) but it’s fine on my Android mobile phone. I have cleared browsing history and wiped my iPad and reinstalled again but neither has worked can anyone offer any advice please? ...

Resolved! No Pictures Showing on Ebay July 2020

Is any one else having this issue. I have no product pictures showing on my own or other peoples listings.All I get is a box with a black X in it.My windows 10 was at the end of it's service life and did an automatic update the other day so I don't k...

Just switched to managed payments and can't add bank account

Just switched to managed payments and when I go to add my bank account, I am getting an error message. Was told it will take up to 72 hours to fix. Thats insane. So now I have to wait 72 hours to add my bank account for payment and delay receiving mo...

active winning bids in my bids/offers not showing only items outbid items

Hi, I cannot view any of my bids using the App. When I clicked on Bids &Offers. It says no items.I've done some bids few days back and I get the updates via email but when I check it in the App it shows nothing.Please help me. I cannot keep track of ...

purchase and print label button not working today 7-7-2020

please help - I need to get orders out.. help help help - why is the button not working today???????

"...might be temporarily down..."

I've seen about every 1 in 3 auction pages with this notice: "The webpage at [ebay address] might be temporarily down or it may have moved permanently to a new web address." It removes a big block of listing information that makes it difficult to mak...