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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I can't get a full page on my selling area. It only gives me 1 word options and they don't work...

My Pages won't open up.How am I suppose to be able to conduct business, when I can't get to it???? I call eBay..and I can't reach them...Then they will want to punish me for not mailing my stuff off in time...I loose buyers that way.

Markdown Manager Delays - Stuck in "Processing" (Sale Event + Markdown)

When I posted 2 years ago about Codeless Coupon delays it soon became clear that other eBay store promotions, like Markdown Sale events, were also affected but I didn't realize it at the time. I have heard some people say this is about the volume of ...

MAKING OFFERS

CAN NOT MAKE OFFERS TO CUSTOMERS. CHANGE MY 7 DAY AUCTIONS TO BEST OFFER BUT DOES NOT HELP IN ABILITY TO MAKE OFFER. STILL GET ERROR MESSAGE. THIS LISTING NOT ELIGIBLE TO MAKE OFFER. WHAT SHOULD I DO TO BE ABLE TO MAKE OFFERS?

Ebay Bucks Link Not working

For a week when I click on Ebay Bucks I get taken to a weird looking summary page & there is no other link available. The only way I can see my Bucks is to go through Ebay Canada.. What's up with this?

My Saved Drafts Disappeared (again! 2'17'2020) and one there that isn't even mine!

Bad enough that my drafts disappeared, but there was one draft left and it wasn't even mine! How does someone else's draft getting into my selling area? Not only weird, but means that a lot of glitches are going on that we don't even know about.

Can't load pictures

When I try to upload a picture, all I get is a small green rotating circle. Happens when I try to "list a similar" or new listing. Have rebooted computer several times. Same result. Any ideas what I'm doing wrong?

Hit Submit Listing and just spins and spins or gets stuck. Wont List Items

I have tried to list items that past few days and it wont let me. I have done the same listings the same way for umpteen years on my Mac. But the last couple days it wont work. I have a store and cant do listings. Great! Any one else have this issue?

Seller Hub menu keeps disappearing

This has been going on for months. At first it was only happening once in a while and you could get the menu back with a page refresh- now it's happening very frequently and you have to reload the page 3-4 times to get the menu to show up. It's getti...

Every time I click on one of my listing, I get the it's not you it's us Error Page!

My main listing, with over 100,000 views and 1600 watchers seems to be broken, every time I click on the link after a long pause I get an error, basically saying the server is down, this happens 8 out of every 10 times. I know I must be losing sales....

How do I clean my cache?

I cannot list an item nor relist any. Can't get pictures to load. Computer ignorant.

Cannot Reply to Messages

After cannot use ebay shipping tracking number and pictures not uploading ebay, NOW ebay will not allow a reply to in box messages. Unbelievable!

"Your account is currently above the bid and purchase limit"

This is so stupid. I've just made an account. All I want to do is buy a windows 10 pro key. And i get this stupid error message. There is no verification that I can do. Please don't send me a useless thread of generic instructions. What on earth, in ...

ebay cannot add shipping address

Hello,I'm trying to add my shipping address but the button is not responding ? Any help

fileexchange (bulkupload) new fields required

I'm trying to upload a bulklist file but get errors on new required fieldsThese new required field names are not in the templates or documentation.So if I had a source for the column names and allowable values, that would be good.These are in the "st...

Guaranteed Delivery opt out failed

After a bad experience I tried to opt out of Guaranteed Delivery but it is still there on my new listings, not just the old ones (I double checked Preferences and it still says "No".) I can't find a number to call ebay. What should I do now?