Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Buyers Cannot Request an Invoice

I have had two buyers send me an Email stating they cannot request a combined Invoice from their cart for combined shipping. Both stated they have been having this problem with ALL purchases on Ebay, not just mine, for the last 4 days. I called Ebay ...

Store Promotions Taking Up To Half A Day Or Longer To Apply

It's been happening for a couple of days now. My store promotions are taking up to and sometimes over half a day to apply the mark down prices to my store, this is impacting my impressions and overall sales. This is not the 1st time this issue has be...

Ebay uploader not letting my photos upload for listings

It was ok 2 days ago but stopped with uploder circle just going round.i havedone nothing different to 3days ago when i was listing ok. Is this an ebay general problem.

Fraudulant Transaction

I got scammed on Ebay and am trying to get my money back. The sellers account has been pulled. The item was never delivered. The tracking number provided is fraudulent. No package was received. I confirmed with UPS this morning that the package assoc...

my photos will not load to my listing

Good Morning,I have noticed that when I am listing an item, is put all my info into all the areas, then I take my photos hit preview and no photos. they have changed their format and I cant get my camera to take pictures properly. Any body got any id...

"Image not available" -- all images, on every auction/sale across eBay

I gather this is a FAQ, lots of people complaining about this, but no silver bullet fix. eBay stops working for me, pretty much useless without the images. Every other site in the world works, no problems with images anywhere but eBay. Using Win10.Th...

Hidden Restrictions on Listings

Listing 333597475563, (100) MSA P100 459322 filter cartridges w (1) Comfo Respir, $250 + shipping (=> ~$2.90/ cartridge + respirator)Listing 233575237671, (24) MSA P100 459322 filter cartridges, $69 + shipping (=> ~$3.50/ cartridge)Listing 2335900423...

Multiple Item Purchase of Same Item - Shipping Calc Uses the Same Vol as if Single Purch

Given: Single item wt: 2 lbs 3 ozDim: 9" x 9" x 9"Handling cost: $2 Buyer purchase:6 of the above Ebay shipping calculator: Wt: 13 lb 2 ozDim: 9" x 9" x 9"Ebay charge to Buyer for USPS Priority shipping: $39.35Ebay calc USPS Priority for 13 lb 2 oz, ...

Picture view keeps changing from the bottom to the side?

What is with the view pictures and how they are displayed? One minute the pictures are on the bottom of the main photo. The next minute the pictures are on the left side of the main photo. Anyone seeing this? To me it's getting very annoying.

Won’t let me make an offer on anything

It will not let me make an offer on any item! It is silly! I have never had this problem before! So frustrating!!!

Handling time: How to Bulk Edit it?

I looked up a previous post on this from 2017 and it had no response. Does anyone know how to bulk edit handling time?

Resolved! Saved search results by country, using app

Hello, I have some saved searches that will only show new listings within specific countries. I get daily mails that show new listings, this will show up to 12 results per mail and works fine. However, if there are over 12 new results I will have to ...

Still no updated App for Kindle Fire HD!

When will this be updated by Ebay? Amazon suggested to me to further request an update that will work on Fire HD, but Ebay don't seem to want anything to do with it. OK you can get the main site but the print size in tablets is too small. It really i...

I have a lot of trouble with visibility of my items

I sold on ebay but after my account got lots of late shipment I lost my sales on ebay after that. I don't say I didn't get sales on eBay, but I don't have enough profits for my future. I choose eBay as my full time business rather than Amazon or Etsy...

EBAY address bug : Ever not receive a package the the seller promises was shipped? Read This Now!

Hello all.I've tried SEVERAL times to explain this to the fine folks at eBay, but I don't think they quite get it: There is a bug in the eBay software that will randomly change your mailing and/or shipping address to a previous address. This has happ...