Report eBay Technical Issues

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my ebay store is having software issues

I have an ebay store that's allowed up to 560 listings, and currently I have put up only 138 ads. Yet this weekend I've been trying to list three additional items, but the software won't let me. This problem began yesterday and is still hampering me ...

Android app navbar disappears

After the last forced update, the phone's navbar style has been taken over by the eBay app, and all 3 buttons/icons essentially disappear... leaving a massive white bar at the bottom of the screen while using the 'light' theme. Why is it that the app...

Selecting a Shipping service

Hi, i am having trouble selecting a Shipping service. Every time i select one (doesnt matter which one, i tried them all) then i hit “done” then it prompts me to select a Shipping service again. It wont accept my selection for some reason. Not new to...

Counting monthly store limits

I have a basic store. 250 fixed rate listings and 250 auction style, since I am a managed pay seller. I have 220 fixed price listings; added 13 and sold 15 this month. Ebay says I have used 241 of the 250 fixed price listings to date. This is impossi...

Servers are down??

We've seen these "It's not you... it's us" messages many times... always just a minor glitch.However, this one doesn't seem to be going away...

Resolved! I can no longer find the "issue refund" button

A buyer asked me in an email to give him a refund for a problem that was my fault. I want to let them keep the item and I want to issue a refund today. I have fallen short of my goal after several hours of searching.I looked in Seller Hub, Payed and ...

Did Ebay change the Interface again????

Alright, I went to make changes to listings and found the new Ebay screen that they just redesigned impossible to navigate and enter info. I hope it's my computer browser, tell me I'm wrong.

Subscriber Discount Page NOT WORKING

The Subscriber Discount Page does not work. When you click on the link you're redirected to the eBay sign-on page to enter your user name/password, even though you're already logged on, and then it won't accept your password. The comedy of errors nev...

JavaScript issue when logging in

I am going to give as many details as I can to help troubleshoot the issue. I'm a seller and have been for nearly a year. I've never run into this problem until now. Same browser, firefox, the entire time. The most recent things I've done are: Starte...

Resolved! Is anyone able to change their store banner?

Hey all, I'm trying to update my store banner and featured listings, but Ebay isn't even allowing me to access the page. It keeps asking me to sign in and every time I do it just asks me to sign in again. I've tried different browsers and nothing is ...

Tech support

Why is there no way to report a technical issues to ebay? I cant get into my store, keeps looping me to log ins a million times when I go to edit store and has been this was for three days now. But, try as I might, I cant find anyway to report this t...

CANNOT ACCESS MESSAGES ON THE APP OR THE DESKTOP SITE!

Whats the deal now? Trying to check my messages and they can't be accessed anywhere! Not on the desktop site or the app?

How can I reply to messages from my buyers?

How can I reply to messages from buyers that doesn’t show up on my inbox? I am having a hard time figuring it out. Can someone help?Thank you in advance!

Resolved! Unable to verify myself to continue

I am setting up a new computer. Windows 10 up-to-date. I just installed Firefox. It brought over all my settings to the new computer. I try to bid on an auction. I enter my user name, then my password. Then I get a Captcha to verify. I pass the slide...

ebay security

i cant bid @scottsdale i calld them they said ebay issue--plz contact me im member 25yrs seller 3yrs--evrytime ebay says they calld it never happened,no one calld u have my phone number,email,address etcty steven bagliore-