02-05-2021 08:31 AM - edited 02-05-2021 08:34 AM
Today I sold 4 of the same postcard with the Volume pricing option where the buyer saves 25% when buying 4 or more. The 4 postcards each cost $1.13 with this savings for a total sales cost of $4.52. The sales tax was $.18. I offer free shipping. The FVF shown in Expenses was correctly listed as $.54 ($4.52 + $.18 = $4.70 x 0.115 = $.54) + $.30 transaction fee = total fee $.84.
Here is the Sold for error. Under Manage Orders Awaiting Shipment this transaction was listed as Sold for $6.00. It did NOT sell for $6.00; it sold for 25% less at $1.13 each x 4 so this should have been $4.52.
Here is the FVF error. If my total fees as show correctly in Expenses is $.84, then I should have a payout of $3.68 since the Expense report shows a single FVF calculation for this sale rather than 4 fees (calculating each postcard separately rounding up). Fees + Payout = Sold for so $.84 + $3.68 = $4.52.
02-05-2021 08:39 AM - edited 02-05-2021 08:40 AM
I should have mentioned that the Managed Payment payout for this transaction is $3.64, not $3.68.
02-05-2021 08:54 AM
Ah, here's another discrepancy that needs fixing. On the listing for this postcard it gives the savings of buying 4 or more for $1.13 each rounding up ($1.50 x .75 = $1.125). However on the Invoice / packing slip it gives the Price as $1.12 each rounding down ($1.50 x .75 = $1.125). Therefore there is no Managed Payment payout error as they are using the item price on the invoice, not the item price on the listing. The listing should show a savings of buying four or more for $1.12 each.
02-05-2021 09:18 AM
I ran a Transaction Report and it shows the correct item subtotal $4.48, correct tax $.22, and correct MP fees $.54 + $.30. So the only errors that need to be corrected are: 1) the Sold for $6.00 in Orders Awaiting Shipment (should have been $4.48) and 2) the savings price in the listing being different from the sales price on the invoice/packing slip due to rounding up on the listing and rounding down on the invoice/packing slip.
02-08-2021 10:06 AM
Thanks for the tag on this @somanypostcards - we'll get this product feedback shared!
02-08-2021 08:00 PM
I had another Sold for error today when I sold 2 of the same postcards with the Volume pricing option where the buyer saves 15% when buying 2 of the same postcards. Originally priced at $1.00, the sales price for 2 is:
$2.00 x .85% = $1.70 (NOT $2.00 which is what is listed as the Sold for price.)