Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot permanently change the default sort order for "sold items"

Funny thing happened. I was looking for other people who thought this was a problem and I came across a thread that was EXACTLY what I am talking about. Yes! Turns out it was my question from a year ago that got absolutely zero responses. Lol. Hard t...

MULTI-MILLION $$ COMPANY and NO PHONE SUPPORT???

What a joke! Theres no excuse. No excuse at all! almost every other major company still has phone support what the hell is going on especially right while they're forcing everyone to managed payments with so many having questions like myself! Grow up...

Does Anyone Who Can Affect Change Read This?

It doesn't appear that way. Nothing ever changes

Ebay Needs to Sue PayPal for $$$BILLIONS to BACK OFF!

PayPal has blocked Billions in Sales from legitimated customers with Valid Credit Cards for over a Decade. Why is Ebay the only place the requires an extra layer of Approval from a 3rd party company? Amazon takes all my Credit Cards with NO ISSUES. B...

GALLERY THUMBNAILS ISSUE BEING FIXED

I just did a chat with eBay - they are aware of the problem with Gallery thumbnails not being generated. They are working on it and s/b fixed soon. You can start a chat session with them and they will add your name to the growing list of complaints -...

Can't select Shipping options on Android App

I'm trying to list with my android, but the shipping options have changed today. I cannot select carrier or global shipping. Says I have to create new listings on computer. **bleep**

Resolved! Orders showing in dashboard as "Uploaded on time but no carrier scan"

I have 2 orders showing up as "Uploaded on time but no carrier scan" in my seller dashboard even though they show up correctly as "in transit" on the USPS tracking system. Will it fix itself eventually or should I proactively reach out ?

Can NOY BUY anything here With My Ebay Credit Card!?! Or Any Credit Card for that matter!? bleep?!

I own a Ebay Credit Card and I can not even use it on Ebay. This has to be the biggest disgrace in business history. PayPal still processes Ebay's Credit Card transactions and sure enough they will not accept my valid Ebay Credit Card. But McDonalds ...

Only Question Emails are coming though many ours after arriving in eBay message... Why?

I noticed a couple of weeks ago that questions were arriving many hour later (as much as 5 hours) to my email from the time they arrived in eBay message.I know its not my email server because the exact same email is used for everything and there is n...

Brand required bug for eBay catalogue items

Looking at my active listings page, I saw an option "Item specifics—required (x)" under Quick Filters where x was a number of affected listings. I clicked on this filter to correct the issues in the listings.Clicking on "Add item specifics" next to t...

Some Variation photos disappearing

I am uploading listings and then editing to add variation photos. The photos for the 1st and last variation are there, but the middle ones are getting deleted after I save and it's like they were never there. The listing doesn't even show the default...

Technical issues when creating sellers account

Verify Yourself at successful sign-in with a captcha puzzle

Just a note to implore those seeing a prompt after successfully signing in that asks you to complete a captcha puzzle for further verification, to please create or respond to discussions in the community so that the issue gets noticed. This is a glit...

IS 5% SELLER DASH BOARD STANDARD ??????

IS 5% of assessment of seller's standard for above/below standard ??? anyone knows ??? I am on hold of selling limit now my case open withous seller resolution is above 5

GALLERY THUMBNAILS NOT SHOWING - IT'S 3 DAYS ALREADY- HUGE PROBLEM - EBAY IT TEAM WHERE ARE YOU???

I saw many sellers like me that their main gallery picture is blank .some sellers are not even aware of this issue . IT'S A HUGE PROBLEM THAT EFFECT MANY SELLERS WORLDWIDE - WHERE IS EBAY TEAM ????DIDN'T SAW ANY ANNOUNCEMENT OR RESPOND ON THE FOURM. ...