cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

eBay Agent Contact Unavailable For A Week (Or More)

I have tried everyday for over a week to get eBay to call me back (I'm missing my Top Rated Sellers Discount since my account renewed in Aug, 2020). I start at Seller Help and go through all of the choices to get to the option for someone to call me back.

 

Every day I get the message "Sorry, this contact channel will be closed before an agent is available to speak with you today. Please try again tomorrow." I've tried in the mornings, evenings, and weekends to no avail.

 

How in the world are sellers supposed to get help from eBay without a way to actually contact them. Any body else?

Message 1 of 3
latest reply
2 REPLIES 2

eBay Agent Contact Unavailable For A Week (Or More)

Having same problem with no contact available for last two days.  Switched to managed payouts and first sale had failed payout.  No way to contact them at all.  Must be major system failure and they are overwhelmed.

Message 2 of 3
latest reply

eBay Agent Contact Unavailable For A Week (Or More)

mee too

Message 3 of 3
latest reply