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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Exclude shipping locations... nothing there?

I am working on the shipping polices.. and would like to create a better "Exclude shipping locations". The issue? See first picture. When I go in there, there are no countries / locations listed. Search of youtube says the page should look like the s...

CASH REGISTER CHA-CHING ANNOUNCES SALE

I used to get CASH REGISTER CHA-CHING SOUNDS, 1st whenever I made a sale, and 2nd when they paid.I liked that, but now it has stopped.It would sound on my phone AND computer.Why has it stopped and how can I get it back?

So who keeps messing with the eBay page banner???

For about the last week the eBay banner color at the top of the page keeps flipping back and forth between black and pale blue ... anyone else seeing this?

Completed Items Not Showing If Unsold

Looking at one seller's items, and filtering for 'Completed Items' (as opposed to 'Sold Items'), returns only items that have been sold. I tried this on several large sellers listing thousands of items, and not a single unsold item returns. It's extr...

Active Items Listings out of order and Counts not refreshing.

1. My Active Listings scrambled last month and I haven't been able to figure out how to put them back in order. The option to put them in order is no longer on the page.It's really hard to check individual listings if you have to dig through hundreds...

Old listings

I noticed some things I had listed are no where to be found to relist

Ka-ching sound option gone after tablet updated.

Does anybody know what happened to the Ka-ching sound on eBay when being notified of a sale? I don't even see it listed on the choices. How do I get it back? SDK ***

Have a store, but EBay doesn't recognize subscription

On Oct 16th I signed up for a starter store. Everything worked great.Nov 1, the store is still there, but no access to selling manager, sales report or traffic report. I get the message In order to access this page please subscribe to eBay Selling Ma...

Unable to create the shipping label

HiI am unable to create the shipping label for our customers. Could please let me know whats going on?

International buyers unable to pay for purchased items

We've had two different international buyers report that they are getting error messages during check-out... indicating that the seller does not ship to their country. However... that's not true. We ship to all approved countries approved through eBa...

Can't buy a item

Everytime i try to buy a item,it says "Please check your payment details or use a different payment option."I tried with 3 different cards,the information is correct,the money is on the card,the seller ships to my country,the seller accepts cards.Wha...

Is there a problem today

cannot download photos from macbook or i phone

Search results not complete

I know there are a lot more items available in my search interest than I am being shown. I usually get 24 pages per day of 200 items each page to browse through. Now I get 1 1/2 pages of things ending in the next 24 hours. I know there are other item...

How do I add the &LH_Prefloc=2 and make it work to show sellers other items accurately

I am not seeing all the items that a seller has on offer. I know there is a shortcut or fix but I can not make it work. I am unable to add the &LH_Prefloc=2 to the URL to get results. If a seller has 3115 other items I am still only being presented w...

My solution to ebay pages not displaying correctly

If your ebay pages aren't displaying properly in the UK since around 7th November, like it was for me, it could well be a problem with a web safety mechanism such as Virgin Media's.To fix it for now, I:Went into Virgin Media websafe settings https://...