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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Automatic payment update failure

I've updated automatic payment and tried at least 10 times last month and today to pay a one off payment, but none of it has worked? Help!

can't get a refund

problem I'm having us china want me to pay for postage, aint got the money to send it back, what do I do now with this broken item? Can anyone help?

Resolved! eBay printer preferences for shipping labels

Recently I had printed a receipt to PDF from a website and now every time I try to print a shipping label on eBay, it defaults to Microsoft print to PDF. I use a Zebra ZP 450 for labels, and it will not default to that anymore. Also, I have to manual...

What a nightmare!

I am confused about these "managed payments" stuff. Before, all payments for my sold items went into one account - PayPal. I knew exactly how much money I received. Then I just transferred the money from PayPal to my bank account. Now some of the mon...

unable to answer buyer's questions

hi The send reply button/link is not working for me.

Ebats new format

Once again ebay has jacked around their access to screens without considering what it's SELLERS NEED or want. They need to take a look at Amazon for direction.

Can't open all pics at an auction.

I am using a Firefox browser and it no longer allows me to open all pics at an auction. They use to be below the main pic but now appear off to the side and will not open when clicked on. Any thoughts? I've opened and closed browser several times. Th...

Still want it? -e-mail

Greetings, I've been getting e-mails from eBay asking "Still want it?" and showing items that I've shown interest earlier, yet are not on sale anymore. When I click the link, the item in question is gone and not available for purchase (sometimes boug...

gaRBleD BLOCK BUYER PAGE

The format used to list the eBay ids in alphabetical order now it's all nonsensical and the type is smaller. It's still functional but what gives, it's not an improvement. Anyone else notice this or is it a problem with my computer?

EBAY Message System issues

I have not gotten a sales email from ebay in over a week and I have sold items? Today I sent an invoice and selected send a copy to me. No message received. hat's going on????????

Resolved! Ebay 25th a Bust. Been trying to log on for 45 minutes. No success. Why hold a party if no one ca

Ebay 25th a Bust. Been trying to log on for 45 minutes. No success. Why hold a party if no one can come in?

NEVER ENDING ERRORS

looked everywhere.Looks like this page is missing. If you still need help, visit our help pages. Go to homepage.I know that nobody is doing anything about it that we write here, so much of ours. No corporation in the world cares about its self employ...

Resolved! Can't delete a listing from watched list

There is a listing on my watch list that I did not put there and cannot delete. I've tried going to the listing, but it says "add to wish list" so I can't remove it that way. I have messaged the seller to remove it, but I get no response. I have mess...

Valid post code error

Are you getting this error every time you search on the eBay app. Only way to fix this is too uninstall and reinstall, I tried everything including unticking auto select in country settings, removing my address details, logging out then back in and e...

"A $25 coupon to celebrate 25 years!" eBay message contains incorrect history information?

I got one of these $25 coupon messages. While I do appreciate the offer, I found it odd that the history information within the message was incorrect. I've seen a couple other people report the same thing. In my case it listed adult sex toys, which i...