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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot delete items on my lists

Cannot delete items on my lists.

EBay callback phone number

Does anyone know what phone number shows on caller ID when eBay returns a requested call? Seems I blocked the number at some time or other.

EBay app not updating new items for sale

Have listed new items but not showing on the all but can see then on seller hub on my laptopHelp

I'VE GONE THROUGH HELL TRYING TO BUY ON EBAY

Every time I was about to pay it would say my payment method had an error to choose another payment method, I changed my payment method 3 times and all payment methods gave me errors. Men this is bad really bad and frustrating spending so much time t...

Shipping labels not showing postage cost

Today I printed 14 USPS shipping labels through eBay bulk shipping. I have my account set to print the postage on the label. Two of my First Class labels today were blank where the postage amount is printed. The other 12 printed with the postage cost...

Selling > Ebay Motors > Seller Hub Listing Tool > Vehicle Compatibility Not Working > PC

Hello the vehicle compatibility in the ebay seller hub listing tool is not working again. Both when making a listing and when trying to revise a listing to add compatibility. It has been working fine for quite some time probably over a year. I had to...

Resolved! Sales not private

All my sales are public. They used to private in the feedback section, now I can see every item that every customer purchased

Pictures

I relisted my Jeep and my pictures are fuzzy on the listing. I tried deleting them and than reposting them on the listing but it didn't help. The 1st time I list in my jeep the pictures were good and clear. Now I can't cancel the listing because they...

Search engine fault

Hi. I would like to find the following item by searching:Item title: Guitar control knob abalone inlay in chrome black or gold for tone or volumehttps://www.ebay.com/itm/370549305353 If I type the full title into the search box, it will be included i...

Sellin preference

Why my selling preference not show up?

Resolved! Can't pay sellers for won auction items that are less than $1

I recently won a couple of items that were less than $1 from two different sellers. In both cases, I am not able to pay these sellers using my Paypal account or a credit card (I tried Visa and Amex). The transaction fails and I get the following vagu...

Can no longer access "My Ebay".

Can no longer access "My Ebay". Cant find SOLD listings so no way to buy label and ship.Ebay screwing the site up one "enhancement" at a time since 2008.

Issues With Account Summary - Current Balance

Hi Guys, I'm noticing my current balance keeps going up, but I don't see any new charges that reflects the increase. Is anyone else noticing the same problem with their account summary? I've talked to ebay several times about this and told me I have ...

"Saved searches" can't be added or removed

I'm trying to delete old saved searches and add a new one. When I try to delete the searches, they appear to have been deleted. But if you come back to that page, they're back again. I've tried on PC and mobile. I've also tried to save a new search f...

All quoted searches return zero results

Any saved search that contains any quoted portions, which always worked correctly, now returns 0 results even though there are results that satisfy it. If you remove the quotes, it works, though is not as selective as with the quotes, which was the a...