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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Wrong Options

Going through our list of 'recommended item specifics' Some of the recommended options do not allow 'other' or 'none' or 'does not apply". They offer specific names only (such as companies) which do not match the product we are selling. If we have to...

Can't find listing from same problem.

E bay , this can't find your page problem has gone on long enough. It is very aggravating to deal with when you are trying to buy a coin at auction

Please Help!

I bought Nest Thermostat from this seller phli-7334, he is a fraud, and worse of all he provided to all his customers tracking numbers for deliveries in cities where his customers live. No one got anything from this seller but E bay is not returning ...

Sold items showing up as unsold items

7 sold items tonight are showing up in my unsold irems folder...customers trying to pay cannot pay. Spoke with customer service, they wre messaging I T DEPT. ANYONE ELSE???

Sale Link in store header Doesn't work

(note sale goes off in a day or two) Note the "items on sale" on lower left of header......it doesn't lead to items on sale, but rather to what I guess to be the store landing page......

eBay's Label Flow ... a never ending story OR just a game of Whac-a-Mole?

Well, the issue of Priority Mail being selected regardless of what the Buyer selected finally got fixed ... but now there's a new issue ... I use TWO methods when I list an item over 1 lbs ... Parcel Select and (regular) Priority Mail ... NOT ANY PRI...

Cannot delete items on my lists

Cannot delete items on my lists.

EBay callback phone number

Does anyone know what phone number shows on caller ID when eBay returns a requested call? Seems I blocked the number at some time or other.

EBay app not updating new items for sale

Have listed new items but not showing on the all but can see then on seller hub on my laptopHelp

I'VE GONE THROUGH HELL TRYING TO BUY ON EBAY

Every time I was about to pay it would say my payment method had an error to choose another payment method, I changed my payment method 3 times and all payment methods gave me errors. Men this is bad really bad and frustrating spending so much time t...

Shipping labels not showing postage cost

Today I printed 14 USPS shipping labels through eBay bulk shipping. I have my account set to print the postage on the label. Two of my First Class labels today were blank where the postage amount is printed. The other 12 printed with the postage cost...

Selling > Ebay Motors > Seller Hub Listing Tool > Vehicle Compatibility Not Working > PC

Hello the vehicle compatibility in the ebay seller hub listing tool is not working again. Both when making a listing and when trying to revise a listing to add compatibility. It has been working fine for quite some time probably over a year. I had to...

Resolved! Sales not private

All my sales are public. They used to private in the feedback section, now I can see every item that every customer purchased

Pictures

I relisted my Jeep and my pictures are fuzzy on the listing. I tried deleting them and than reposting them on the listing but it didn't help. The 1st time I list in my jeep the pictures were good and clear. Now I can't cancel the listing because they...

Search engine fault

Hi. I would like to find the following item by searching:Item title: Guitar control knob abalone inlay in chrome black or gold for tone or volumehttps://www.ebay.com/itm/370549305353 If I type the full title into the search box, it will be included i...