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The "Add Tracking Number" / "Carrier" feature not working

After clicking on "add tracking number", it loads the next page that has a box for tracking number and a box for shipping carrier.

I enter the number in the "Tracking" box, then go to the the "Carrier" box where normally after typing the first letter of the shipping company a drop down list of several different carriers will appear but currently it doesn't.

 

I tried manually typing in the carrier name but when I hit the "save" button nothing happens.

Message 1 of 6
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5 REPLIES 5

The "Add Tracking Number" / "Carrier" feature not working

We are having the same issue

Message 2 of 6
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The "Add Tracking Number" / "Carrier" feature not working

I'm having the same issue.  I am unable to add a valid tracking number.  No error messages appear but the save button does nothing. 

Message 3 of 6
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The "Add Tracking Number" / "Carrier" feature not working

Same issue as described above

 

 

 

Message 4 of 6
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The "Add Tracking Number" / "Carrier" feature not working

Anonymous
Not applicable

Same Problem here, anyway to report it?

 

Message 5 of 6
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The "Add Tracking Number" / "Carrier" feature not working

We're having the same issue here.

Message 6 of 6
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