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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error message Approved electronic payment not selected

Hello All, I have been getting error messages all week on different listings when using the bulk editor. Error message says Approved electronic payment not selected. I started managed payments in September and haven't personally changed anything. I c...

What the heck!! NOT MY PHOTO! Watch photo in my jewelry listing!

Well, there are glitches, and there are bad policy decisions, and then there are unacceptable errors! A listing for a pin is this morning showing a photo of a watch! Not my photo. Never look at watches, so no chance this photo came from my machine an...

eBay Guaranteed Delivery

Is there any official announcement on eBay Guaranteed Delivery? I use Door to Door eGD on my main Anchor store and I want to also enable it on my secondary store. The option to enable eGD is not shown under account shipping options. My account meets ...

Resolved! Blocked List Contacts

I'd read that ebay changed it so that people on the Blocked Bidders List couldn't send sellers a message. An excellent change. But it doesn't work. Still getting messages.

Can NOT Pay

Current payment problem: When I view my shopping cart it says at the top: "There are problems with some of your items." 2 of the 10 postcards say: "To complete your order, go to checkout and update your shipping address." When I go to Checkout it say...

Payment from this sale is on eBay hold

Have outstanding Seller history & reviews, shipped item same day ordered, uploaded tracking #, item delivered very next day, and ebay puts a long hold on a lousy $40? Is there a way for Seller to change status to 'Delivered' or is the Buyer supposed ...

Technical issues to contact RESOLUTION CENTER

Since October 23, 2020, when I try to contact Resolution Center, it sends me the following message: Sorry, our system is temporarily unavailable.Please try again later or you can try to resolve the issue by contacting the seller. Then it appears to m...

Tracking Number Removal by E-Bay - Marked Late Tracking Upload

I have been trying to communicate with E-Bay that items shipped through E-Bay are removing the tracking number and marking themselves as uploaded tracking late. Customer service has verified the issue on multiple occasions and I keep getting an e-mai...

Selling optionsl

what's up with listing items for sale now. Is it possible to list items at a fixed price with your own determination and what price to ask?If this case k's I don't think I will make any new listings on eBay. If you haven't clue please let me know!

The Crazy ANTICS of the Community Bell !!! What is going on???

What is up with the Community Bell today. Things just don't seem to improve in the Community, just new issues day by day. The bell as many are aware is so inaccurate as it misses so much. It is a good overview, but you can't depend on it to capture a...

Exclude shipping locations... nothing there?

I am working on the shipping polices.. and would like to create a better "Exclude shipping locations". The issue? See first picture. When I go in there, there are no countries / locations listed. Search of youtube says the page should look like the s...

CASH REGISTER CHA-CHING ANNOUNCES SALE

I used to get CASH REGISTER CHA-CHING SOUNDS, 1st whenever I made a sale, and 2nd when they paid.I liked that, but now it has stopped.It would sound on my phone AND computer.Why has it stopped and how can I get it back?

So who keeps messing with the eBay page banner???

For about the last week the eBay banner color at the top of the page keeps flipping back and forth between black and pale blue ... anyone else seeing this?

Completed Items Not Showing If Unsold

Looking at one seller's items, and filtering for 'Completed Items' (as opposed to 'Sold Items'), returns only items that have been sold. I tried this on several large sellers listing thousands of items, and not a single unsold item returns. It's extr...

Active Items Listings out of order and Counts not refreshing.

1. My Active Listings scrambled last month and I haven't been able to figure out how to put them back in order. The option to put them in order is no longer on the page.It's really hard to check individual listings if you have to dig through hundreds...