eBay

larry_linthic_ltd_co · 12-18-2021

eBay appears to have made some change to the item-not-received case format which is preventing sellers (if not just us, which we doubt) from asking for help from eBay: We had a buyer open an item-not-received case a week ago. The case should not have...

larry_linthic_ltd_co · 10-22-2021

Previously, the Purchase History page had a selectable link within a dropdown menu on the right side for "View Original Listing". That menu is now gone. "View Original Listing" displayed eBay's internal record of how a listing appeared at the moment ...

larry_linthic_ltd_co · 03-31-2021

Created a "codeless coupon" in order to share it with only selected buyers, as it is described. Every time I tried to "preview" the coupon, it said "Could not find the promotion you requested for". Searched Community forum and found tons of complaint...

larry_linthic_ltd_co · 12-14-2020

Upon trying to send a refund to a customer whose parcels were admittedly lost by the carrier, we found that there was no "Send Refund" link in the actions menu for her order. eBay documentation says that there should be such a link and that refunds c...

larry_linthic_ltd_co · 12-13-2020

Whenever a buyer opens a return request on eBay based on a claim that the item was not as described in some way, a notification appears on the seller's dashboard with a reminder to "Respond to Return Request". Now, if a seller believes there isn't a ...

larry_linthic_ltd_co · 04-30-2021

In fact, the FTC Consumer Review Fairness/Protection Act is clear in that it does not provide legal protection for consumer reviews that contain comments about the products, services or behavior of parties who are not involved in the sales contract. ...

larry_linthic_ltd_co · 03-31-2021

Okay, you've already been admonished enough times for opening a return request before you received the item, so that's understood as something not to do. Now the return request on eBay is closed, since you cancelled it. Well, so if the seller offers ...

larry_linthic_ltd_co · 03-17-2021

Same issue here. The form is not auto-populating the carrier name. When the Submit button is clicked, the form does not transmit the data. Notice that, normally, a small banner pops up toward the top of the form near the header when the form is fully...

larry_linthic_ltd_co · 03-17-2021

Same issue here. The form is not auto-populating the carrier name. When the Submit button is clicked, the form does not transmit the data. Notice that, normally, a small banner pops up toward the top of the form near the header when the form is fully...

larry_linthic_ltd_co · 12-15-2020

P.S. Pointing out the fact that eBay may force a refund without requiring the return of the item, instead of just forcing the seller to accept the return, as a basis for saying that we are wrong (which people would interpret in an "overall wrong" sen...

eBay

User Statistics

User Activity

No "Ask eBay to Step in and Help" Button after 3 Days on Item-not-received Case?

[Seller Inquiry] "View Original Listing" is no longer on Purchase History page

eBay Codeless Coupons: From 2018 - 2021, Seriously: What is the Major Malfunction, eBay?

Managed Payments "Send Refund" link is missing from orders less than 90 days old

How eBay Exposes Sellers to Fraud and How We Protect Ourselves

Re: Feedback removal

Re: I honestly dont know what to do from here

Re: Tracking number upload not working

Re: Tracking number not registering in items to be shipped

Re: How eBay Exposes Sellers to Fraud and How We Protect Ourselves