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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

option Parcel Select that buyer chose is not showing as a shipping option

Trying to ship an item out and the buyer chose Parcel Select. All that comes up for USPS options is Media Mail(which says buyer selected but they did not) and all the Priority options. I have tried to navigate through the list to no avail. No parcel!...

"View Tracking" link broken today

Anyone else having this problem? My "Sold" page doesn't load, just gives me a spinning wheel until i reload the page manually in the browser. Then the "view tracking" link doesn't even show a hyperlink that it links to, thus cannot be clicked on, can...

Getting paid by PayPal as a seller

I took some time off from eBay and PayPal I recently started Gathering things to post I tried and I got an error message that I cannot use my email PayPal at this time I cannot get into PayPal

Please verify yourself to continue

"To keep ebay a safe place to buy and sell we will OCCASIONALLY ask you to verify yourself. This helps us to block unathorised users from entering our site"This annoying message followed by a "captcha" then my sign in, then another "captcha" then a f...

Not receiving offer email

Starting today, not receiving any email notifications for buyers making offers..... Anyone experiencing the same issue?

Active winning auctions are hidden from my Bids/Offers page, can't see them. Help(?)

Hello all, thank you in advance for any assistance you can offer!On my Bids/Offers page I am completely unable to view any items which are active bids that I am winning.(See Pic)In the top area is "Bidding"With check boxes: [ ] Not Hidden [ ] All Ite...

ebay checkout with paypal and firefox 23-09-2020

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item It allows me to select payment method of paypal then asks for user name and password, then it re-directs me to a screen which ask...

Can't add a new listing to promoted listing

Can't add a new listing to promoted listing past 6 days Can't do anything, we have more 9000 promoted listing

New Captcha login requirement when paying

I really hate this. I have to drop my Java shields completely and expose my purchasing and other information to even more prying eyes than usual. Had to do it three times today. If it continues, it will cut way down on my eBay purchasing.

Can’t accept buyers counteroffers

Received 2 counteroffers for the same exact amount within a couple of minutes. When I try to accept the first offer, I get an error “oops something went wrong”. Have tried accepting on iPad, iPhone and computer, get the same error. Have tried using t...

eBay fees

Hi, My account was suspended as I tried to log in to update my bank details.i forgot my password. I attempted to change it several times but I still couldn’t log on.i went to the online chat & explained & after a long conversation, they informed me t...

Multiple Variation Listing not decremented by eBay causing defect eBay denies defect reversal

We are having an issue wherein an item sells from a Multiple Variation Listing. It clearly shows item quantity sold as (1) with (0) remaining. Then, the next day, the item sells again and states item sold (1) with (0) remaining. We canceled the order...

There is some technical error, please try after sometime.

First time in 25 years of selling on eBay that this has happened. But I have been trying since early this morning, (Ove 12 hours) to send an invoice to a (0) feedback buyer. Have no idea where they are. Or why they didn't pay without an invoice. I se...

Didnt received the refund

I should've a refund already, i got an email on 17 sep saying that in 24-48hours i ll get the money back on my paypal account, i ve sent another email on 19 asking what s going on because i didnt got any payment yet, they ve told me that i ll get the...

Resolved! Additional shipping options not appearing in listing or at checkout.

I use business policies, and have two different policies set up. One uses priority mail, and I use that for any packages weighing over a pound. The second uses First Class Package, and has an option to upgrade to Priority for $5. I just had a buyer c...