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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't send invoice. Keep getting message to try later!! Anyone else have issues?

Anyone not able to send invoices to customers who purchased items on 9/23/2020?doobiewahsasha

Ebay buyer name/handle no longer printing on my shipping label record.

Every once in a while, I have to go back through my records and pull a shipping invoice to check various info. I always use the buyers ebay name and now, after the UPS addition and re-vamping of the shipping label purchase screen, the ebay name is no...

App

If there is a new app I can't get it. My current app will not let me in. It wants me to update, but won't let me in to do it!? What is up!?

New Shipping Label Interface 9-16-2020 and IT DOESN'T WORK

Logged on to eBay to print shipping labels for overnight sales. Confronted with a horrible new interface, but that's okay. They can do all they want to it, AS LONG AS IT WORKS, which it DOES NOT. Cannot purchase or print a label for any carrier, whet...

A TWOFER

I haven't been able to send invoices for a few days . I keep getting a red error message when I try . Also whenever I place any item in my cart , no matter what it is or no matter what seller I get a message saying the item can't be placed in my cart...

Search doesn't work for some items in my store

When you go to my store and search for "barbie" in a regular web browser (I haven't tested this on mobile yet), it should pull up the various Barbie Furniture sets that I'm selling. However, it doesn't do that. After searching for "barbie", it shows ...

Sold page not working / loading

https://www.ebay.co.uk/mys/sold not working I see this message. But can't get it away. Tried Opera Firefox and Chrome and dekstop + mobile all the same issue.....Preview the new My eBay Sold pageWe're making the experience better for you.New, clearer...

Drop Down Bar Doesn't!! New Lovely Glitch Tonight?

Click on it so I can send a buyer a message, no drop down choices. Click on it so I can add tracking numbers to 2 items, no drop down choices. Just feels so hopeless for some reason. So much real misery going on now in the world including my states' ...

option Parcel Select that buyer chose is not showing as a shipping option

Trying to ship an item out and the buyer chose Parcel Select. All that comes up for USPS options is Media Mail(which says buyer selected but they did not) and all the Priority options. I have tried to navigate through the list to no avail. No parcel!...

"View Tracking" link broken today

Anyone else having this problem? My "Sold" page doesn't load, just gives me a spinning wheel until i reload the page manually in the browser. Then the "view tracking" link doesn't even show a hyperlink that it links to, thus cannot be clicked on, can...

Getting paid by PayPal as a seller

I took some time off from eBay and PayPal I recently started Gathering things to post I tried and I got an error message that I cannot use my email PayPal at this time I cannot get into PayPal

Please verify yourself to continue

"To keep ebay a safe place to buy and sell we will OCCASIONALLY ask you to verify yourself. This helps us to block unathorised users from entering our site"This annoying message followed by a "captcha" then my sign in, then another "captcha" then a f...

Not receiving offer email

Starting today, not receiving any email notifications for buyers making offers..... Anyone experiencing the same issue?

Active winning auctions are hidden from my Bids/Offers page, can't see them. Help(?)

Hello all, thank you in advance for any assistance you can offer!On my Bids/Offers page I am completely unable to view any items which are active bids that I am winning.(See Pic)In the top area is "Bidding"With check boxes: [ ] Not Hidden [ ] All Ite...

ebay checkout with paypal and firefox 23-09-2020

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item It allows me to select payment method of paypal then asks for user name and password, then it re-directs me to a screen which ask...