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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

pse 2FA without ebay app

HiI would like to add more security to my seldom used ebay account.Due to company policies it is not possible to install the ebay app on "my" smartphone. The app would also "waste" storage on my smartphone, since I use ebay only on an irregular basis...

Watch List

I have 2 items on my watch list that I am unable to remove. What is up with that?

eBay seller hospitalized with covid. May his brother legally overtake his account?

Good day all, today. I received a question from one of our eBay collegue's brother.The eBay account owner were hospitalized in December with covid and now is in the hospitalfor more than one month. His health conditions are bad and it is uncertain th...

All of my saved searches have stopped working

All of my saved searches just return the "We can't find anything, blah, blah, blah....." **bleep** Ebay, what's going on?

my invoices are downloading with html.gz at the end of file name

I am trying to download my monthly invoices. All the files have this zip file .gz after html at the end of the file name. I have an Acer chromebook and it will not open this type of file. Does anyone know how to open this file on Chromebook or what a...

Processing payments with new managed payment system

Hi I still have payments processing from 28th January and have not been put over to available when they should be after 24hrs the processing circle is white with a green outline not a full green dot is anyone else having this problem?

Shipping

Unable to update any shipping information when listing via mobile app, no error messages jusy can't click on anything, doesnt matter what I'm listing. Restarted phone, Uninstalled, re-installed app, customer service opened ticket Anyone else have a s...

Check your listings for missing descriptions....again.

Once again, sellers may want to occasionally visit one or more of their listings. I've gone into of my several listings this week to make revisions. Here we go again....the description field is completely empty. No wonder nobody is buying or even wat...

You can't check out or get paid

I sold 2700 in sales, my end shows unpaid while the buyer is screaming foul I paid!! I go to check out myself and low and behold your payment can not be processed and being a dumbass I used three different cards and a security alert went out and I ha...

Some managed payments still going into Paypal

I wk ago registered for managed payments, prompt conversion and 75% of my recent sales have processed through Ebay but 3 higher sales since have reverted to Paypal, even though those buyers are also registered in M Pymts. I did have 2 payouts from Eb...

Uploading photos

Anyone else having a problem with this? Click on photo to load and the system does not respond

Resolved! Summary page

Why can't eBay log-in be set go directly to my summary page????? Also, get rid of that huge half page ad above my Watch list in the Summary page. Two simple fixes that should have been done 21 years ago when I joined eBay! These 2 issues have ticked ...

When viewing a users profile, "feedback left for others" Glitch

When I go and view a buyers profile, and I look at their "Feedback Left for others" it is displaying any replies to the feedback that buyer left for others, they are attributed to me. Even though I was not the seller he left feedback for, and I had n...

Are There Checkout Issues Again?

To start out, I am not with managed payments yet. Still waiting to be accepted. For the past 12 hours only 5 sales have come through and no best offers. I average 50 items a day and have offers come through consistently all day. So to have next to no...