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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

PayPal Not Linking

After i log into my paypal by clicking ebay link i get this message You're almost done linking your accounts You have successfully signed up for PayPal with a credit card. Then hit return to ebay and wow nothing changes what a suprise Support will no...

Shopping Cart Bug

The cart icon in the upper right says I have 1 item in my shopping cart. When I click on the cart icon, the url changes to "https://cart.ebay.com/" and a message says "You don't have any items in your cart".

Search my eBay store

All of a sudden the link to search my eBay store is gone.the link use to be on the top rt side next to my user name and feedback.you click there and it says search this store.i use it a lot to see if I have certain items listed.now I have to scroll t...

UNable to pay for an item?

hi all. i purchased at item for a little over a dollar last night and the seller is international. it is not giving me an option to pay with paypal just a card that is expired. i dont want an unpaid item strike, so does anybody know how to fix this? ...

Why Bother Complaining? Nobody at eBay IS listening!

Sam story for years, problem after problem, glitch after glitch! Same eBay song and dance "WE'll look into it" Need" to fill out a report" Does it get fixed? NO! Any follow up from anyone? NO! I've given up beating my head against the wall for almost...

Pictures

Hi x why can i not upload pictures from my photo library when i am selling . Do i have to take a picture as i list an item now . What happened to the good old days when you just choose you pictures from your library ??

Watch list sub menu not showing on iPhone app?

why can I not access my sun menus on my phone? And only can access them on a computer? cheers moz

Note to Self

My notes keep disappearing once I’ve entered it and then go back to it. Help......

pictures in home and garden category sanity check

Sanity check. Does anyone else see broken pics on this link? As in smart lightning. Thanks. https://www.ebay.com/b/Lamps-Lighting-Ceiling-Fans/20697/bn_818527 Also more than a few broken pics on light bulbs https://www.ebay.com/b/Light-Bulbs/20706/bn...

[BUG?] Cancelled Order Reordered by Buyer, Shipped but Tracking Linked to Cancelled Order

Saturday I had a buyer order something with an incorrect address. I cancelled the order. An hour later the buyer re-ordered with the correct address. I then purchased and printed an eBay shipping label, but the tracking got associated with the cancel...

[BUG?] Cancelled Order Reordered by Buyer, Shipped but Tracking Linked to Cancelled Order

"Codeless Coupon" Promotions Not Working Still Not Working

Attempted my first codeless coupon to generate some extra custom through social media channels.40 minutes later still being directed to "We couldn't find the promotion you requested."Anyone out there know how long this should take?And any help from a...

Resolved! Login screen goes black on mobile app

Changed my password yesterday. Went to log into the app using my email address and new password. However when I click signin, it takes me to the page momentarily but then the screen goes black. Deleted app off iPhone and then reinstalled but same res...

Why Bother Complaining?

Same story for years, problem after problem, glitch after glitch! Same eBay song and dance "WE'll look into it" Need" to fill out a report" Does it get fixed? NO! Any follow up from anyone? NO! I've given up beating my head against the wall for almos...

listing multiple items across many different categories

Hello all, I hope this message finds you well! I am in a bit of a pickle and after a bit of advice. I have opend and ebay store with the intention of listing the best past of 7-800 products. I have said items on a CSV for import via Inkfrog (a progra...