Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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Resolved! Taking action on open request

When the time has come to get ebay involved with a dispute, after selecting "take action" and "ask us to step in and help", I type in the details and press "ask us to step in". I then get an error page saying "Oops, we had a technical hiccup" and hav...

User avatar by Pathfinder
  • 542 Views
  • 3 replies
  • 1 helpful

App turtle slow

App is moving slower than a turtle crossing the street .check my inbox messages and get the swirl for 15 seconds .Ebay must have upped their data gathering from customers a few more notches to meet quarterly profit targets ... seems to be getting wor...

Bug report: shipping cost multiplied by 10

Hi, I was bidding on an item with shipping cost specified on the listing of the item as EUR 44.99, translated into 458.20 SEK (as I am based in Sweden). That is totally correct, you take the amount in EUR and multiply by conversion rate to get SEK.Wh...

image1 - correct shipping price.PNG image2 - wrong shipping price.PNG

Keep getting auto logged out every hour.

I'm running Firefox in fedora 34 Linux. I am always logged into my ebay account on this browser and even when I'm still on the ebay page, I get logged out every hour or less than. I'm not sure why, my cookies never get deleted. I have to reinput a se...

User avatar by Not applicable
  • 395 Views
  • 3 replies
  • 1 helpful

Error updating listings (quantity or shipping) : not currently supported by this tool

I am unable to update inventory, either bulk edit in Active Listings or on the Revise Item page.Happens with many listings, also happens if i try to update shipping cost. This really stinks as i need to update a few items that are low or out.I get th...

False 'Log-in alert' every time I log-in

Why do they contact me to tell me I have logged in every time I log in?Of course it's me, it's my IP and same laptop EVERY TIME!They clearly cannot tell any details and just make it up as they go along.I have been complaining about that and the 'spam...

User avatar by Not applicable
  • 374 Views
  • 2 replies
  • 0 helpful

Ebay crossing users? or being hacked?

Something technical is wrong with ebay it won't let me delete an item from my watch list. When I try to delete an item I get a message saying I have listed a book for sale. I have not listed any items for sale. Am I being crossed with another user or...

User avatar by Pathfinder
  • 1050 Views
  • 4 replies
  • 1 helpful

Resolved! using turbo lister as a local storage on my desktop

I have all my items stored on turbo lister that I sell on ebay.I have been using turbo lsiter 2 as a local storage program as it has all the photos, discriptions and respective data to each item. Now when I open turbo lister2 it forces me to sign int...

User avatar by Rising Star
  • 775 Views
  • 9 replies
  • 0 helpful

USPS Shipping Labels Not Displaying After Purchase on eBay - Cannot Print Label

-- USPS SHIPPING LABELS NOT PRINTING ON EBAY --We're able to purchase a USPS shipping label through eBay, but label does not actually open up like it normally does to print. eBay software shows the USPS Tracking Number as if the label was generated a...

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