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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
All Selling page
I do not like this new Seller Hub business. I want my old all selling page back, it was so much easier to handle my sales and I could delete them when they were complete and they also were deleted on my cell phone. Now they just pile up until Ebay de...
Trouble printing my labels from the brother QL-800 printer
Hello everyone!I am having trouble printing my labels from the brother QL-800 printer. The issue for me is after I paid for the label and hit print. I got this message "the paper roll in the machine does not match". The first time I used the generic ...
Delivery status not updating??
Anyone having problems with delivery status still saying dispatched after the items have been delivered
Resolved! There is some technical error, please try after sometime.
Hi,I'm trying to send an invoice to the buyer. After I click "Send Invoice" button, the next page shows this error message. I tried doing this with both Chrome and Internet Explorer but neither works. Help!
can not REPORT THIS SELLER Xrated full frontal male nudes!!!!!
Ebay system is not working. I tried to report the seller with two different browsers. NUMEROUS full frontal naked men exposed to public viewing. WTH is WRONG with your STAFF>? !!!!!!!!!!! I tried the computer-dead online assistant, I tried to report ...
Notifications of Paypal Payment Received suddenly not appearing in my email Inbox
After hundreds of Paypal transaction payments and years of normal "Notification of Payment Received" emails coming into my Inbox from service@paypal.com, suddenly, after eBay's "Sale Confirmed" email shows in my Inbox, the customary "Notification of ...
No notifications
Not getting any notifications and can't view payouts!
Adding pictures and selecting shipping
I have been trying to add pictures to a new listing but it only shows me pics from previous listings and does not let me select from my camera roll. Pictures shown in attached image are from two previous listings. I can’t delete them or select new on...
Hi my sold items and some with bids on have all disappeared I can’t get through to anyone
Hi there my unsold items have disappeared I have sellers saying they can’t pay I have items that have bid on them which have completely disappeared .camt get through to anyone at eBay presently
Bulk Shipping Tool not working
For at least the last 7 days I have been unable to adjust the amount of insurance I want to purchase when shipping an item through the bulk shipping tool. For example: I have an item to ship that sold for $500. It will be shipped First Class at a wei...
Active items shown as sold 2 hours before actual ending
At approximately 5 pm Central on Day one of Daylight Savings (Sunday) my ending items were shown as ENDED. That negated any last minute bidding. Anyone else have this problem?
Sold items are put in unsold items
I had bids on 13 out of 15 items tonight and when they ended they were dumped into the unsold category. I contacted ebay and they said they would send a note to their IT department and a remedy should occur within 24 hours. I read on the community pa...
Problems with Selling Page
I have 2 sold items that have remained in "Active Selling" (they say "Ended"). They did not move to my "Sold" category but they did move to my "Unsold" category. One item I sold did move to the Sold category but the buyer is having trouble paying.
Item is saying Unsold, but when you click on it it says sold with winning bid???
Hi,I have sold (I think!) an item through auction around 7pm tonight, and it is showing on both the Android app and webpage as Unsold on the Selling dashboard. However, when you click into the item details it is listed as sold with the green banner, ...
Scrollbar on right side of description
Some of the items in my store have a scrollbar on the side if their descriptions are longer than a few paragraphs.. Looks awful with the list of 20 or so categories down the left side, and small window of text with scrollbar to the right, and then a ...
