Report eBay Technical Issues

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searching and lists

new layout is rubbish -- one cannot simply 'return to the search list' back take you to home page and you search is lost -- crazy

Resolved! Listing layout changed!!

Firstly let me explain I’m not very technical at all but will do my best to explain tried to list items today and the layout has completely changed and it was very difficult to navigate or go back or edit it also doesn’t have the same options on for ...

Resolved! Can't toggle back after using "view description in HTML" format.

This has happened to me now on two different listings when writing descriptions. I toggle to the HTML view, but then once I've made my change and try to toggle BACK to regular view, it's stuck. I can make other changes to the page, just not view it i...

Ebay sucks

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Search Feature

Can the search feature be less exact? When you have a listing with any special characters you have to search with those exact characters to find the item. Example: If you have a listing with KÜHL in the title and you search your listings it won't app...

Vintage Television Link Missing If you click on SEARCH BY CATEGORY, Vintage Televisions is missing.

Vintage Television Link Missing. If you click on SEARCH BY CATEGORY, Vintage Televisions is missing. HERE IS THE MISSING LINK. https://www.ebay.com/b/Vintage-Televisions/73374/bn_317529

Problem with ebay standard envelope defaulting to local pick up through checkout!

So far this is the third order this week that pushes a Local Pick Up for an item that gets shipped via eBay Standard Envelope. eBay please fix this! Quit showing Local Pick Up as free shipping or at least FIX IT SO THE SELLERS AND BUYERS CAN CHANGE T...

ebay Pay Onboarding Issues

I keep trying to open a seller account and, when I try to finish setting it up, I get the following message: Well, this is embarrassing.We're sorry, but the application isn't working right this second.Please try again later. I have cleared my cache a...

Photos not uploading

Both the app and website will not upload my photos

Unable to continue setting up/linking accounts.

I was under the impression that I needed to link my bank info. When trying to do so, I get redirected to finish my account setup. Fine. For two days I have made it to the account linking page and the system errors out. This has to be an eBay issue. I...

Desktop user: "Report This Item" link no longer supported

On my desktop.Trying to report a listing from the "Report This Item" link. Getting this error message.But I don't have three dots on my desktop version -- that's referring to the mobile UI. Would eBay please return this function for desktop users?

Screenshot 2025-06-04 at 12.04.37 PM.png

Resolved! Urgent: Email change in account setting

I have an issue for half a year.From ebay support they told me that if I want to move account from ebay.com to ebay.de, that I need to close ebay.com account and open ebay.de.Which I did, but issue is email. I cannot use old ebay.com email, even if a...

Suddenly cannot upload photos from any of my computers

Today suddenly I cannot upload any photos to Ebay. It hangs on upload then eventually makes the computer heat up and the fan go full blast. It doing this on both of my Macs, on different OSes and browser versions. I have rebooted both computers sever...

Urgent Assistance Needed with Category Misalignment

I am writing to express my frustration regarding an unresolved issue that has significantly affected my store for almost two months. Over 1200 of my listing items have been misplaced into incorrect categories. For instance, men’s shoes have been list...

Listing Tool Not working Properly

The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...