Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

PLAN FEE - eBay O*22-1145 $2.57 a month, for nothing? I'm not a seller, bleep??

Getting charged monthly on my credit card with "PLAN FEE - eBay O*22-1145" for $2.57 a month, for nothing? I'm not a seller, what gives? I called and they had no clue.

Account's selling privileges and payout are restricted due to bad buyer experience.

My account is restricted due to bad buyer experience about one year ago. At that time I was a new comer to eBay as seller. I need to activate the account again. Please help me to regain my account Thanks in advance.

Error message

When attempting to list an item an error messagr from ebay states that ebay has encountered a errproblem on their end and cant continue and to try again later

Extreme lag when typing listings, no where else

All day today, this morning and now. Having extreme lag when typing listings on ebay. Doesn't happen on this message board, search queries, etc.., just the listing page. Using Firefox, emptied cached, closed bowser, restarted computer, shut off compu...

New message system is falling apart already

I have been working processing orders and trying to answer messages, and when trying to place them in the proper folders for storage you keep sending a red pop up window with the "we are sorry" blahblahblah and then you have no idea where it went.......

Resolved! EBAY REFUND A NON SHIPPING ORDER WITH MY MONEY.

EBAY REFUND A NON SHIPPING ORDER WITH MY MONEY.

Trouble uploading video

Hey, folks. When I try upload a single 34 second video to my listing, TWO videos show in the photos and vid section. This stops the ad from listing with an error message saying I cannot attach two videos to it. I’ve deleted it repeatedly and it’s sti...

New messaging format

I sent a couple of messages to two sellers who have not responded yet and my sent messages only show up in my inbox. Considering it has been a week with no replies from either seller I am starting to think that the newly revised messaging system may ...

Resolved! Inbox

Cannot see items posted in my inbox anymore. Has this now changed? It's easier to keep track on items than having to go through purchases.

HOW TO SIMPLY DELETE "SAVED SEARCHES" IN EBAY

ready?1. set cursor in the ebay search box and hit enter. this brings up a saved search list.2. pick a saved search and click on it. this will display the search results page - WITH THE ELUSIVE BLUE HEART INDICATING IT IS A SAVED SEARCH.3. click on t...

My listings not visible to other anyone.

Hello. I have some listings up for some time and I was wondering, why don't they get any views. I borrowed a friends phone to try and find them and I couldn't. For one particular item, on whole ebay.de there was only one listing available although mi...

Resolved! Heads Up - Variation Listings Are Auto Scrolling Photo and Selection

When I open one of my variation listings from the search results page the default photo shows very briefly, then auto scrolls to a random variation photo and selection from the drop-down selection list. At this time, it only happens when I open my va...

Ebay doesn't recognize my address

I've had this for a while, just never thought to ask. Why does Ebay not recognize my address? I go to order something, and it won't ship to my P.O. Box (acceptable, but weird.)I live in a rural area, where all mail goes through the post office, not s...

Resolved! Scroll bar missing on listing view page with Chrome

The right hand scroll bar is missing when I try to view an individual listing page so I cannot access the description of the item. I have cleared all cookies from browser etc but the problem still exists. This problem only occurs when using Chrome (h...