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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

USPS ground labels are printing as Hazmat

All the USPS ground labels I am printing are saying Hazmat. The items are "considered" hazmat. examples: a cotton purse, spanx, cotton liner, handbag. Nothing charges or has a battery.Is anyone else having these issues........

Report a Seller

Cannot submit a "report seller" form. Content will not "submit"...hangs on content screen and never acknowledges a submission.

ITEM LOCATION DROPDOWN MENU PROBLEM !

There is a technical issue with the ITEM LOCATION dropdown menu !!! SERBIA doesn't show up in dropdown menu, it actually disappears when you select it. Instead, shows the item location United States. The same problem happens on all ebay sites, the on...

Can't add a card to fund a refund for a belated unable to deliver

I am trying to refund to a buyer that apparently the USPS wasn't able to "find" at her listed address.It is a small amount of money. Address is in USA.I have no funds available so it asks me to "add a card". No matter what I try it fails to add the c...

"createInventoryLocation" method is not working on sandbox

Hello, guysI tried to create inventory location using `createInventoryLocation` method of Inventory API.but I got the error for the method.I did it on both my python backend and eBay API explorer but got the same error. { "errors": [ { "errorId": 258...

closing a case

Customer service is a complete failure, it is an endless loop and has no idea what you are talking about. I think they should fix it as it won't let you talk to a real person.

Sudden problems accessing eBay on my iPad

For the past couple of days, I've suddenly started having problems getting on eBay's home page from my iPad. Now I've used my iPad with Safari for YEARS with no problems, then suddenly, almost every time. I can still get there SOMETIMES (and to this ...

Automatic feedback not working on every order

I have automatic feedback set to leave feedback when a buyer pays, seems to be about 50% of the time it is not working as of a few days ago.

Can't print return label, ;technical error', can't access purchase history 'order not found HELP.

I am inform technical error means I can't print a returns label, purchase history is incomplete, and can't access where it is not incomplete, 'ORDER NOT FOUND', I am unable to message seller though they have requested information. !!!!!!!! WHAT IS WR...

Resolved: USPS labels with incorrect hazardous materials designation

There was a technical issue impacting some eBay Labels for USPS Ground Advantage on December 12, 2024 which has now been resolved. Impacted labels were generated indicating the package contains hazardous goods identified with an oversized letter “H” ...

HAZMAT Labels USPS Ground Advantage

USPS ground advantage labels are printing HAZMAT shipping. My items are clothing. Even cancelled label and tried a new one. Still says HAZMAT!!! Please fix this glitch as soon as possible, thanks.

Ground advantage labels shipping as HAZMAT

All my ground advantage labels are printing as HAZMAT. Even though all the items are clothing. Need a fix ASAP as it seems to be a major glitch. Thanks

Shipping labels

Shipping labels for eBay are coming out marked Hazmat this morning.

Shipping label that should be Ground Advantage is mistakenly printing as Hazmat instead

I bought a single Ground Advantage label for a clothing item that should not be designated as "Hazmat" for any reason. The label that downloaded instead was for Hazmat even though the "This package doesn't contain hazardous materials" message was dis...

Search results

The results that pop up are ridiculous. I put in women's jeans, used filter for size, shipping, and new with tags option. Why are maternity jeans popping up in my search? I have noticed that my search results are getting worse. Why can't u just show ...