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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

shipping

anyone having problems with getting shipping fees when trying to ship something?All i can get are priority mail quotes and no parcel quotes and parcel was what the listing showed.Im tryin to ship something and never had this problem before today

Seller not accepting payments on on some orders with only 3 digit order number

Hi all, I'm wondering if anyone else is having this issue. I have sellers that cannot pay for items. They said the error they are getting is seller is not accepting payments. It started mainly yesterday and has persisted to today. I dont ship interna...

Fatal problem with Business Policies

A few days ago this started appearing when I listed an item in my store as Fixed Price or Auction format. Now I cannot list, revise, or send offers without encountering this notice. Worse yet, attempting to create a listing is now always unable to co...

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Guaranteed Delivery Glitch

Everyday I get the message You Qualify For eBay Guaranteed DeliveryDrive sales by making your listings searchable to buyers who look for a guaranteed delivery date. While I have been in guaranteed delivery for some time now. eBay took it away without...

Unable to pay for an item

I get an error message “ One or more sellers can’t accept payments right now “ this has been going on for the last 24+ hours! The seller doesn’t know what’s going on either!

Free shipping after the sale glitch

had a buyer email me today and said:I just went to pay for my items and it's showing a shipping charge of $6.50. Items were listed with free shipping there should be no shipping charge on this????”I checked both and sure enough, they said free shippi...

No items in search

Dear sir/ madam.If I search something it does not show results rather advertisement etc while it was working well before 4-5 days, so what happened?

ebay problems

EBAY WILL NOT WORK AT ALL

Buyer pays shipping-now says free shipping after sale

I had a buyer email me today and said: I just went to pay for my items and it's showing a shipping charge of $6.50. Items were listed with free shipping there should be no shipping charge on this????”I checked both and sure enough, they said free shi...

Change bank account number

eBay has my bank account number wrong. How do I get them the correct number

Adding bank account and SSN?

A few weeks back I got a message in the app that said that eBay would be doing away with the PayPal option and that I was required to put in my social security number and checking account information if I wanted to continue selling. My friend said th...

responding in community

I have found a solution to problem in viewing messages on phone but am not able to comment / respond to community listed questions about this.

Conflicting Date

I had an item for sale. It shows "Last updated on Sep 03, 2020 14:08:11 View all revisions" When I click on the link for details, the date shows "Aug 03, 2020 02:08:55" These two dates do not match I don't know if it's coincidence that the times are ...

Ebay

Still no working phone. Let's get a team on this.

I'm a seller and cannot find a way to contact ebay about appealing a decision

I tried going through the website and sellecting "appeal". I spent an hour typing my reply only to get an error message after hitting send and losing everything I just typed. I tried again and got the same error.I just tried sending an email directly...