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Current known technical issues - updated as of 6/24/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Unable to send return shipping label
The option to send a return shipping label doesn't appear. How do I complete a return, if I can't do that? P.S. Please don't copy and paste eBay's return policy, I've read it all.
Resolved! When Did This Change?
I used to be able to send a return label for a return. Now they are saying I have to go to the Post Office, buy one and mail it to the buyer?
chat ended automatically also not receiving views and oders
i am listing daily for a long time but not receiving a single order also there is no views on my listings whenever i try to contact ebay via chat only that available in INDIA it automatically ended the chat session without connecting to any executive...
All my items are suddenly showing no views
Just went to check my auctions and every item just has a dash in place of the views that were previously there. Is this a fault everyone is having?
missing 2 pair 3d glasses & tripod order # 09-06592-98061 3d projecor
missing 3d glasses and tripod # 09-06592-98061 3d 3600lm projector what do Ido now jhp
Resolved! Shipping Rate Table Not Working
Hello! I have been on ebay for a few months now. I made a shipping rate table where the shipping cost is $0.00, and it has been working correctly, showing that my items have free shipping. Recently I made a new one, where the shipping cost is $2.50, ...
Search problem. Yesterday 3 million, today 22 thousand
So, every day I go to my saved searched and click on "hockey cards" (I collect). Normally, it gives 3-4 million results. Today, 22 thousand. No matter what I do, it only shows that amount, and instead of auctions finishing every second or so, they ar...
Sizing technical issue in Men's shirts category for size L or Large
This has been going on for over a month and is definitely effecting sales. Ebay strangely made a change from using L to now using Large as the selector for sizing in Men's shirts and possibly other categories. Keep in mind it's only for size L oddly....
QR Code Not Received on My Phone Gmail - But it is received on my Windows Laptop Gmail
I had been using the new QR code method of generating shipping labels. It worked find for a couple of months. I chose QR code after selling an item at the printing page. An email showed up on my phone's Gmail with QR code attached. I showed the email...
Store link doesn't exist
I've had a store for a while, and I thought it was active, but when I try to click the link to it, it says that my store doesn't exist? Can anyone help me resolve this? Thanks!
How come under manage stores, it says my store does not exist?
First, my sales have been cut in half, and then in half again with no change in product pricing up or down.When I sent somebody outside of my computer to my store, he was sent to keywords with my store identification located in China.Another time was...
Resolved! Is anyone else experiencing a glitch in not seeing their handling time in the bulk editor?
I have contacted Ebay twice now regarding this issue. In the edit fields section of the bulk editor, the handling time option does not show up. They told me it was a glitch at first on my end and that they would resolve it within 48 hours. This was F...
Resolved! 2nd day photos not uploading. Image error message. Anyone else having the same?
Since yesterday morning I get the message: "Internal Error (ME200) Oops! We're experiencing some technical problems. Please remove this file and try again later." when trying to upload any photo, whether it's a revision or a new listing. Is anyone el...
What is Wrong With eBay's Message System the Past 24-48 Hours?
My apologies if this has been asked recently, but is anyone else having problems with eBay's messaging system the past 1-2 days? About 50% of the time when I attempt to respond to messages that customers have sent to me, I am forced to log in repeate...
