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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping estimate in creating listings not working

Is there currently some kind of bug with the shipping estimator when trying to list? When I go to create a new listing, edit a draft, or do a sell similar to list an item the shipping estimate isn't showing anymore. I select my shipping policy for ca...

Why is eBay’s signin on web and app so bad?

I need to look at my account, I signin and go through the 2FA thing. I then tell it to Trust my device, hopefully so I don’t have to go through this again.i then need to look at eBay messages. I have to log in again, I have to do 2FA again, I then as...

page redirection

Since this week I have a problem with ebay.com automatically redirecting me to ebay.de. Some parts are in German. The option to change the language has disappeared, and the offer has frozen at some sellers where I have been shopping for several years...

Having issues uploading Videos today

Every video I have uploaded (and re-uploaded) have been removed today. The only difference between today and the other day is I have a new iphone. There is nothing different about my videos. All are under a minute, no talking, no text anywhere.

Listings hidden/lost again

@Devon Just discovered a 36 listing discrepancy between my seller dashboard count and what is showing on the public side. This is NOT simply a numerical display difference. I went in and checked. Thirty-six actual listings were not showing in my stor...

I'm getting "Secure Connection Failed" when trying to access my messages.

"An error occurred during a connection to mesg.ebay.com. Peer’s Certificate has been revoked.Error code: SEC_ERROR_REVOKED_CERTIFICATE" I've tried several browsers, cleared cookies, etc.

Your connection is not private Attackers might be trying to steal your information from mesg.ebay.co

Your connection is not privateAttackers might be trying to steal your information from mesg.ebay.com (for example, passwords, messages, or credit cards). Learn moreNET::ERR_CERT_REVOKED

Problem in Seller Hub, under Listings, then scroll down to Inventory...

Have 700 listings, but this comes up: We didn't find any results. Opened several cases and customer services says they will escalate, but no response. This has been going on for many months now.

Two purchases from another account charged to my payment method- what gives?

Two purchases totaling almost $1350 showed up on my credit card, that I didn't make and did not show up anywhere in my account. I spoke with an agent, gave him the item numbers and he said yep, a totally different account, unassociated with mine, mad...

QR codes wouldn’t work at post office for shipping labels

Tried to print two different labels using QR code and neither worked. Error message said no label. Not knowing it was a QR code issue, I requested refunds on the two labels and just printed one out using another label broker.

QR Shipping codes aren't working again!

I got to the PO to ship 2 packages, and neither QR code worked. Unable to print. Has anyone else had this problem? Ebay says my items shipped b/c I bought the label, but it doesn't work.

My UPS Shipping 9400108105462257341835 clearly shows NJ delivery, package delivered to Kent WA

Order 09-12444-99727 Item 335237317758Seller saraejohnson, Newark Delaware

ALERT! 2 STEP VERIFICATION & SPENDABLE FUNDS

Per a recent phone call with a eBay Safety & Security team member, 2 STEP VERIFICATION & SPENDABLE FUNDS options are non-revocable for the user, meaning once you turn them ON, they can't be turned OFF FOR SOME unknown reason. Ordinarily, this would n...

So NO One Can Help Me With A Link . Huh, Bummer

Two Of You Kind Folks Assisted Me The Last Time I Requested A Way To Have An “eBay” Customer Service Agent/Representative Give Me A Call To Discuss Some Of My Concerning Issues. I Seriously Don’t Know What It Is I Am Doing WRONG But I Do Go To The He...

USPS ground labels are printing as Hazmat

All the USPS ground labels I am printing are saying Hazmat. The items are "considered" hazmat. examples: a cotton purse, spanx, cotton liner, handbag. Nothing charges or has a battery.Is anyone else having these issues........