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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Fix Your Search Engine

Hey Ebay! I just asked to see Shrek figures and you show me five items which were all the same figure. I went on Google and found you have dozens of figures for sale on Ebay. How are you going sell stuff if you hide from your search engine?

Can't create a listing

I have tried a few times to sell an item but when I get through with the listing information and I try and post it it says try again every time. Can you let me know why this is happening? Thanks Robert

"Or buy it now" line added to all my watchlist items regardless if it's available

Yesterday I noticed that a line stating "or buy it now" has been added to hundreds of items on my watchlist that are not currently available for sale by the vendor. It wasn't there a few days ago and prohibits me from performing a ctrl-f search on th...

Entered wrong shipping info

I accidentally entered the wrong tracking number and I now can’t get my money as it’s put on hold until it shows delivered. I don’t know how to change my tracking number so I can get paid. Does anybody know how to do this?

Problem with Picture editing Oct 29,2024

Still can't edit pictures when adding a new listing...only can delete pictures. Is this being worked on or can you lt us know when this will be fixed.

eBay glitch

Hi, when I try to list an item or revise it it keeps telling me that I need to verify my email. I’ve already verified it and I already changed my email to see if it fixed it but nothing works please help.

Pandas and Lions and CAPTCHA over and over

Seems so many are having this issue ebay needs to fix. Stop telling us its our computers!! Cant be we all have computer problems it is a tech issue!! Trying to buy sell look at feedback look at purchases......so annoying so far this am 12 times. Am I...

Ebay webpage

Is there a problem? I'm unable to pull up the website on my laptop

Can someone at Ebay tell me why SOME search results are SO BAD? Example part # = IRFP250A

Seriously, if you search for this part, I'm usually the second result. There are 60 results currently and the default search criteria is "best match". The first result is for a different but similar part = IRFP250N. This is not exactly the same, the ...

System issue to contact seller

I am having a system issue why trying to contact a seller for this item -you system is not allowing it and showing a blank screehttps://www.ebay.com/itm/266921487327?_skw=Skechers+Slip-ins+Relaxed+Fit++Cayson&itmmeta=01JBCPC185EGR2SYTJ2THESG6V&hash=i...

My order has not arrived

My ebay

When i open 'my ebay' it will only imeadiately go to 'purchases' . That is the only thing it will let me see. It keeps happening.

A real technical issue

Here's a real one. When you click "sell similar" and try to list and go to attributes, you cant get it to save "no upc required" in drop down. When you click it and save, it deletes it and makes you do it again. Its also been deleting attributes and ...

Purchase history - can’t access

When I go to the My eBay pull down menu, it just goes to my watchlist and doesn’t offer any other options. Also, the Watchlist menu is always blue. Anyone else having this issue?

gallery photo display always out of focus

On Ebay, when a product has more than one photo, the photos can be viewed in gallery mode, instead of viewing them one at a time. This gallery mode is always out of focus. This is especially obvious if the photos are pages from a book for sale; the t...