Report eBay Technical Issues

Forum Posts

Sorted by:

"Report a seller" always gets "try again later."

4 days in a row I have reported a ring of accounts, purportedly in Japan, that are listing the exact same items, as proven by their photos, at slightly differing prices. After I submit, I get a response to try again later. I try again in a couple of ...

Feedback Count 'Toggling'

I've two eBay accounts and, for more than a month, feedback counts at both have toggled between current counts and past counts that never update. Refreshing the page restores the correct count, although not always on the first try. While this is admi...

Problem with enabling Best Offer on listings

It seems when I go into a listing to turn on the Best Offers setting, just for that listing, It seems to turn on Best Offers for many/all of my listings. All other listings I checked had it turned on. I did not check all my hundreds of listings. I do...

Ebay failed to respond to the Data Request I made June 9th - Still reads "Processing" - 5 days later

I made a Data Request on June 9th and the only response from eBay is that it still shows as "processing" (see screenshot. This is ridiculous. I merely asked for a list of transactions and descriptions for the past 2 years. Even to ask for that, I had...

I purchased a shipping label on a debit card, but ebay shows no record of this.

I'm awaiting a return to be delivered, mean while I sold an item that Im trying to ship. I tried to purchase a shipping label but because of my outstand negative balance for the return I had to update my credit card info. so i did this, ebay charged ...

Accepting offers

When I accept offers from my desk top computer, they do NOT go through, but do go through when I accept them from my phone...Anyone having this issue or know how to fix it?Thanks!

A new Low for eBay Support - the human "Experts" - now deferring to AI

I had two listings REMOVED because AI said I "didn't follow our Offering to buy or sell outside of eBay policy". Since all the listing contained was - the TITLE of the stock certificate. The SIZE, the CONDITION, and a guarantee of authenticity... I k...

For the love of God Put the Seller Overview Page Promotions Tile back the way it was Ebay!!!

You shove all the promoted store/listings/offsite garbage at the top, taking up all the tile space, and now we have to click and expand the tile to see our MORE IMPORTANT, NORMAL stats showing how many "free" listings we have left for the month. Plea...

Resolved! Seller said it already refunded but didn't reflect on my account

Hello good day!I ordered a book and waited for a month but item didn't arrive so i message the seller they said that they already refunded the same amount but I didn't received the said amount since they sent last June 4 and the case already closed, ...

No puedo iniciar sesión

Ontento ingresar a mi cuenta y me da el mensaje de “algo salió mal” ¿que puedo hacer?

Photo upload issues

Yet again having issues while trying to upload photos to a new listing. First, it will be just a black box, second it will error out and say I have an incorrect file format (using .jpg) Every time this happens it brings productivity to a halt. I'm no...

Double & Triple charged for promotional fees for Items that sold months ago!

Why am I being charged promotional fees ( which I was appropriately charged for months ago) yesterday and today ( 6/6/2025) ? This has happened before. Please fix this!!!!

New to Ebay - Keep getting error when trying to list 1st item

Trying to list my first item and when clicking List it proceeds to populate the following Error: An error occurred while processing your request.Reference #221.9d36c517.1749679486.6f1dd3bhttps://errors.edgesuite.net/221.9d36c517.1749679486.6f1dd3b

Minor End Date Format Issue (photo)

Not a big deal or anything, but he end date of the auctions is stacking incorrectly sometimes.One time I cleared the cache and it was fixed, but that only worked once.

my listings not showing up in an active search

Some of my listings are not showing up in an active search anymore. So, I ended the listings and re-listed. Still not working. I called e-bay, they state the items are showing up in an active search. while they were logged in to my account, I saw the...