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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Duplicating Listings blanks the description

When I try to resume draft or create a similar listing the "description" panel is coming up blank. Please make the site we have work correctly before adding new unwanted and unneeded features. Funny how when you fire 1500 US based programmers and off...

Anyone Else Not Receive Their 1099-K?

I am trying to figure out why I have not received a 1099-K from eBay. I started managed payments in August 2020 and have met the requirements to receive one. Of course there is no luck contacting eBay or getting a call back. If they do not have the m...

can't complete a draft Anyone else having this problem

I have an auction I'm trying to list. However, when I hit list item at the bottom of the form, the screen goes gray and nothing happens. The item is in my draft folder but no matter what it would go to the scheduled item folder. I've tried numerous t...

Email

I'm not receiving any emails from ebay.

Cant view past page 16 of search results only shows 1325 out of 16000 results ?

When I search for an item and get say 16000 results and go page by page looking at them, I only seem to be able to go to about page 15 or 16 , and then the next page is blank nothing continues to be displayed so Im only seeing around 400 items at 25 ...

Listings from search results get "we looked everywhere" error pages

Searched for "NBK" under the toys/action figures/Transformers category, filtered to US only. Found several results in the search. Going to their pages generates an error message. This has persisted for over a month. One page in question- https://www....

Invoicing issues and ebay can't find orders awaiting payment

Two big issues, most likely related:First of all, for days now ebay has been having problems showing orders awaiting payment: mostly getting the message shown below in the image. Pretty hard to send my buyers combined invoices this way. And this is t...

Resolved! Managed Payments incorrect shipping label debit

I found a strange error on my Transaction List on Managed Payments. All the shipping labels debited from managed payments appear with an ID that looks like this: NN-NNNNN-NNNNNWhere "N" is a number 0-9. I found one shipping payment which ID looks lik...

Resolved! Picture won't magnify

Hi, The picture I posted won't magnify when scrolling over it. I uploaded it from my cell phone. Is this why? Or is something else going on? Many thanks!

BLOCKING BIDDER LIST ERROR

I blocked a bidder because he had terrible feedback. Low and behold he was able to bid on my auction anyway!!Ebay check your site for this serious error.

No search results in Active Listings hub

Hi, I don't get any search results when I enter a keyword in Active Listings. The issue seems to be intermittent. It's been happening for a week or so.I have everything set as default, for example search 'all categories'. Just using Item title > cont...

Has anybody else had difficulty changing their banking information?

I've recently joined Ebay's managed payments system. With the new changes, I soon realized I need to change my bank account. I've been working on that for 3 days now and not sure how much more insanity I can stand. First, because of the glitches in t...

signing in over and over and over

i have to sign in every time i relist sell similar or update an item. every single time

puerto rico

customers in puerto rico are getting messages stating i do not ship to puerto rico. first i thought ok its a glitch with them but no had another one over the weekend. nothing is shown in my ship to settings i dont even see a box for puerto rico. its ...

EBay’s “Buyer protection” program

True Ebay promises to intervene when a buyer has an issue receiving the correct item or whatever other issues a buyer may have, however when a seller provides a tracking number and the tracking shows it is delivered but you were home the day FedEx sa...