Report eBay Technical Issues

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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot post pictures

I have been trying to list items for sale and every time i try to post photos it keeps kicking me off saying ebay app is not responding. Is anyone else having a problem? Also when i try to go to help it says ebay is not responding and kicks me off.

new forums

everything is oversized and huge . i use a desktop and the fronts are all huge and hard to read . hafe the topics are not even on the first page now . alot of people don't use mobile apps or ebay on there phones for the forums

Cannot update account information.

I know recently eBay has changed the payment policy. I've been trying to update my information for the past few months, but every time I get the same error message: Hoping someone here can help. Thanks.

Listing revisions?

Hello, I spend a fair amount of time revising my listings. I think it is good for eBay search results, but maybe not good for google or internet search results? Any advice, thank you.

unable to link eBay with Paypal

Dear all, As for days, I'm not able to link both my Ebay- and Paypal accounts.it says my Paypal is not a 'good' account. I have only one Paypal account and one Ebay account, so I don't think this can be a potential issue.The dutch error says: "Uw Pay...

Resolved! eBay Resolution Center is down

The eBay Resolution Center at https://resolutioncenter.ebay.com/ has been down for days. There appears to be a missing DNS entry for ocs.ebay.com, which results in a resolution failure and a blank screen for any of the "Buyer" options on the page. I'...

Photos

EBay is very slow and I cannot load photos. Anyone else having problems?

The "new" boards.

The fact that a reply to a post does not make it go to the top is absolutely ridiculous. I can't imagine that's how ebay wants it. Is anybody working on this?

eBay unable to process USPS label purchase

Tried numerous times to purchase USPS labels but keep getting "We were not able to take the payment." I am in managed payments and have a very positive collected funds balance.

My Ebay seller email payment notifications are coming through without buyers name and address.

Any other sellers experiencing this today? The notification also states "sales price" when it is not. It is my listed price. Also states no payment received when in seller hub the order says payment is received. ???? Please fix this.

BIG BUG PROBLEM... Non-paying Buyer vs. Item not received

After sending the buyer a reminder and waiting over a week we opened a case for non-payment. Then, the buyer opens up a case of Item not delivered! This case seems to supersede our own case! We cannot enter tracking info because the buyer didn’t pay ...

Listing an item (first time seller)

I’ve been trying to list 3 items all day today but when I press the list item button at the end it begins to ask for my verification then goes straight to an error message that says it’s due to “technical issues” and to try again later

Fake products

Is there any way to report fake products?

Messages

What is wrong with messaging? Can't access messages at all. Just keeps send me back to home page. Nightmare.

Resolution centre

I've been trying to access the resolution centre for a few days now both on my Android phone and also my Windows 10 pc.The Resolution centre loads up but when I try and start, it comes up with a network error.I need to resolve a problem with a suppli...