Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Have us call you" Not Working

I have been checking for some time now, but everyday I get the same message after choosing "Have us call you" block: "Sorry, this contact channel will be closed before an agent is available to speak with you today. Please try again tomorrow." I have ...

unable to list in bulk, when is it going to be fixed?

Why am I getting the following error message when trying to bulk relist? Seller requirements not metYour eBay account does not meet the requirements to sell on eBay. Please review the requirements and update your account before listing on eBay. when ...

cant buy anything

I was trying to buy a simple article and was met with a recurrent msg An item you selected wasn't added to your basket because the seller is on holiday. If you wish to purchase this item, please contact the seller and ask to be notified when they ret...

I can't get into my purchase history

Is anyone having trouble getting into their purchase history I can't get into mine

Resolved! Are Invoices & Emails Actually Being Sent Out?

Sold an auction item Sunday. Sent an invoice to buyer Monday with a copy going to my email. Never received the email. Sent another invoice today, again no copy to my email.Looking back, I never received an email from eBay saying it was sold. Sold ano...

Ebay not processing buyer payments

It's been a week now and I'm still unable to pay for anything!! When I checkout I get the message "Your payment didn't go through. Please check the card info and billing address or select a different payment option." The same card worked fine 3 days ...

Keep getting a denied on server message after trying to escalate a non received case.

Ordered Dec 31, claims to have shipped on the 9th was later told he'd have it out by the 21st opened up a case on the 31st, 5 was the earliest to escalate and I have gotten this message for a day now Access DeniedYou don't have permission to access "...

Not getting Notifications on offers from buyers communication correct notificationon account and IOS

Hello, I am not getting notifications of offers from buyers my communication notices are set up correctly on Ebay account and on my app I keep losing money weekly!!!! I already contacted Ebay once and all they did was check to see if my communication...

Resolved! Cannot log in as a Seller on Ebay.com.au

Ebay has always stuggled with signing in across regions, but Ive just noticed I cannot sign in when prompted on the Seller (Sell an Item) page at all now!? Password and Name are fine, can log in on ebay.com.au and buy things no issues, but once I try...