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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sold items showing as being unsold

Extremely frustrating have over 40 items which have sold tonight yet they’re showing in my unsold listings. Have no way of contacting the buyers to let themknow. I’m getting messages from buyers who have purchased my items yet are unable to pay. Then...

Sold items showing as unsold & purchases not notified

Same issue as many others...Some sold items showing correctly, others showing as unsold! Very annoying & like others concerned re losing sales.Also was not notified when I won an auction.ebay is now an utter shambles, with no communication to sellers...

not able to get bids 28/02/21

just sold an antique silver picture frame appears ebay system is down so i sold my item for a very disapointing price , however i dont know whos has bought it as i i cannot send an invoice.what a balls up !!! a very expensive balls up !!!! thankyou e...

Fluctuating Number of Total Listings on Seller Hub

Had 222 total listings, now shows 211 without any additional sales - had been bouncing around between 211 and 222 - nothing showing up in unsold or sold listings - fingers crossed listings aren't disappearing without a trace

pay now button not appearing

I've won three auctions today. This morning - the 'pay now' button didn't appear for ages. one this evening - still can't pay as 'pay now' button hasn't appeared. Won another just now which went through fine. Lots of other strange glitches going on- ...

Sold items going into Unsold

Several items with bids on and potentially due to sell for more then the current bid all have sold now at which I believe a low ending bid and gone into Unsold listing, will not allow to contact the winning bidder or send invoice, this is so annoying...

Ebay issues sold unsold

Just contacted my buyers who are in the dark as I am re todays issues . then I thought ok send the buyers an invoice message asking for email addi to send paypal request . then the ebay message came up red blocking me so that part of ebay is working ...

same problem as everyone else

sold five items totalling nearly £700 and marked as unsold, another 10 items sold fine but two were in unsold for a few minuets. Hope it gets sorted soon.

sold items going to unsold. customers getting very anoyed !! going to now sell on facebook !!!

my sold items this evening have gone to unsold , now getting messages from very anoyed customers who now think that i am a scamster!my mates keep telling me now to use facebook as ebay are absolute robbers with rubbish service.i am now tending to agr...

Multiple problems

All items for sale have disappearedNo idea if items soldNo last minute bids which is wierd No way of finding the items that have sold or what they sold forUnable to see any active listingsUnable to see any sold items I'm very frustrated by this! What...

Resolved! Disaster after updating store for ebay app

After updating my store for the ebay app, I only see 2 listings, instead of 280.I also see the 4 featured products, which are supposed to be shown only if I have 30 listings or more.If I click one of the featured products (not listed in the store), I...