eBay

coffeebean832 · 03-31-2022

tyler@ebay velvet@ebay This policy has always been unpublished so I came here to find out if the eBay team could tell us if this is an intended change or a glitch. If it's an intended change then it's a good one. Seller ship-by dates (for .com) have ...

User Agreement Update - Winter 2022 · 02-13-2022

eBay didn't create a dedicated thread for the UA update on the Seller Update forum like they usually do so I'm starting a discussion here. If you don't want to go through the painstaking process of comparing old and new versions side by side- I recom...

coffeebean832 · 02-09-2022

An issue that's constant and started when they changed the way replies work a couple years ago- so that the reply box appears within the thread instead of taking you to a new page- is that when you submit a reply it appears right under the post you r...

coffeebean832 · 02-07-2022

I set up a flat rate promo for a buyer that was having trouble requesting a combined shipping total through the cart. The system defaulted to charging the buyer the full shipping amount instead of automatically applying the promotion. I did some rese...

coffeebean832 · 02-01-2022

eBay has made efforts to e-mail sellers after orders from Australia and New Zealand come through with information about shipping during the USPS suspension. The e-mail is titled "How to ship to your buyers in Australia and New Zealand" The general e-...

coffeebean832 · 04-28-2022

All sellers have listing limits on their accounts and those limits are often more strict for newer sellers. eBay will increase limits over time as a seller generates successful transactions. Reasons surrounding this are generally for the protection o...

coffeebean832 · 04-28-2022

@otow_18 wrote:@galetime wrote:What address do I use for the buyer on the return label as I only have Erlanger addy? Just click on Accept in the return @galetime then have eBay issue the return label. Then it's up to eBay to put the correct address o...

coffeebean832 · 04-28-2022

If a not as described claim was filed on a GSP transaction for anything other than loss or damage caused during shipping, eBay holds sellers responsible. A lot of sellers that use GSP aren't aware of this. You're responsible for return shipping from ...

coffeebean832 · 04-28-2022

velvet@ebay- It wasn't a technical error on the chat. I was posting a reply and by the time I finished the screenshot it was 2:01 so the chat was locked to further replies. Thanks for the update on this shipping issue.

coffeebean832 · 04-27-2022

The buyer is asking you to create fraudulent documents so they can avoid customs/import fees. Tell them that legally you cannot falsify the invoice or customs documents and ask if they want you to cancel the order. You should report the buyer for mak...

eBay

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Did eBay quietly change the time zone policy?

User Agreement Update - Winter 2022

The BOLD issue again.

Changes with promos not automatically applying through the cart?

AUS/NZ E-Mails from Shipping Team

Re: Trying to List for the first time

Re: GSP return

Re: GSP return

Re: eBay Shipping not Calculating (including) NonStandard Length Fee as of yesterday?

Re: Suspicious buyer. Scam? I have never encountered anything like this.