Thank you, I appreciate that. After all, I have been selling for almost thirteen years now. And, no, I wouldn't speak to an attorney! Yes, you are right about one thing, I was venting about Customer Service, not the people, the corporate. I see absolutely no reason to call, report a buyer who wants most of the money back, (not through eBay either) because FREE earrings were given, as a nice gesture. When she couldn't get her way, she reported me to eBay. Over the past twelve years, I have watched eBay grow to its metric system. Now, if the site has a problem, it is the seller who is responsible. That is not right to charge an extra fee. I also disagree with fees on sales tax and shipping. Good luck to you.
