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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Buyer Feedback Not Showing

I used to get around 6-8 feedback a day and not I’m down to 1-2 for the past few days and I’ve been selling the same amount. On top of that, I doesn’t show me the number of feedback for the day on the top of seller hub page. Am I doing something wron...

purchase history

this has now been going on for 3 weeks purchase history won't load and now you cannot even pay for your purchases.I am a seller and reseller this is getting nuts and ebay has a million excuses it's a bug in our ststem in USA and the UK come on fix it...

eBay freezing up at the end of trying to list my DETAILED item for sale

updating seller info??

is this for real?? seems like it could be alink to a phishing scam.... i try to get to the update page and it's not loading. then i get to one page and it says javascript need to be enabled, but it already is... right??

Is there anyway to contact eBay customer support? EMAIL? ANYTHING?????

Is there at least an eMail address where I can contact customer support. This is ridiculous.

Resolved! Sellers - check your Dashboard for Tracking Upload Metrics for 5/30 and 5/31 errors

There are several threads about this known eBay glitch affecting many seller's accounts. Apparently the postal holiday on 5/31 was not "recognized" by the eBay software and many accounts are showing no tracking uploaded or not on time for sales on 5/...

Overnight my seller level dropped for tracking not uploaded

Woke up to my forecast seller level to drop due to 10 items not having any tracking # uploaded. This is a source of pride for me and each and every item I sell is shipped within 24hrs and tracking is ALWAYS uploaded and I go back and verify it. They ...

[RESOLVED] KNOWN ISSUE: Memorial Day weekend tracking numbers not being uploaded

What was it? Some Sellers received defects for tracking numbers not being uploaded for items sold after May 30th. This error temporarily affected their Seller Performance Rating displayed Is there a workaround? -This issue has now been resolved, plea...

Hello I am unavailable 2 see the items from seller whatthefix does anyone know why ?

Something went wrong and we were not able to generate the label.

Getting this error on all my orders this morning - something on my end only or is it widespread?

VAT RECEIPTS NO LONGER AVAILABLE

As a vat registered seller we provide all our customers with vat receipts - printing them and sending them with the order rather than a packing slip Today we have found that the option to print a vat receipt for our customers has disappeared. Accordi...