Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How to disable automatic translation of listings? PC web browser

Why is this **bleep**ed thing even existing?How to i turn this off? Ebay Looks like a cheep Chinese scam site now.Person who implemented it deserves a special person medal.

Feedback Revision Requests are not getting sent to buyers or sellers please report to higher ups

I've spent all day trying to figure this out and see there are others asking why they can't find the email that usually gets sent when a buyer or seller opens up a "feedback revision request". I did this as well and I didn't get an email sent to me a...

Search Not Working on Mobile Correctly

Whenever I try to search for something or use my saved searches I get way too many results that aren't specific to my query on my mobile device (iOS). I have tried signing in and out. Logging on with both app and mobile web, but searching for anythin...

Can't Get In Contact With Agent

I've multiple times attempted to contact an agent for help with an issue, and it continuously forces me to ask for a call... but my phone never gets a call from an agent. It won't give me the option for chat with an agent. So what do I do to solve my...

Problem with ebay have accepted offers but no sale coming through

Have accepted 2 seperate offers on items but neither is showing as sold, no option to send invoice to customer

PLAN FEE - eBay O*22-1145 $2.57 a month, for nothing? I'm not a seller, bleep??

Getting charged monthly on my credit card with "PLAN FEE - eBay O*22-1145" for $2.57 a month, for nothing? I'm not a seller, what gives? I called and they had no clue.

Account's selling privileges and payout are restricted due to bad buyer experience.

My account is restricted due to bad buyer experience about one year ago. At that time I was a new comer to eBay as seller. I need to activate the account again. Please help me to regain my account Thanks in advance.

Error message

When attempting to list an item an error messagr from ebay states that ebay has encountered a errproblem on their end and cant continue and to try again later

Extreme lag when typing listings, no where else

All day today, this morning and now. Having extreme lag when typing listings on ebay. Doesn't happen on this message board, search queries, etc.., just the listing page. Using Firefox, emptied cached, closed bowser, restarted computer, shut off compu...

New message system is falling apart already

I have been working processing orders and trying to answer messages, and when trying to place them in the proper folders for storage you keep sending a red pop up window with the "we are sorry" blahblahblah and then you have no idea where it went.......

Resolved! EBAY REFUND A NON SHIPPING ORDER WITH MY MONEY.

EBAY REFUND A NON SHIPPING ORDER WITH MY MONEY.

Trouble uploading video

Hey, folks. When I try upload a single 34 second video to my listing, TWO videos show in the photos and vid section. This stops the ad from listing with an error message saying I cannot attach two videos to it. I’ve deleted it repeatedly and it’s sti...

New messaging format

I sent a couple of messages to two sellers who have not responded yet and my sent messages only show up in my inbox. Considering it has been a week with no replies from either seller I am starting to think that the newly revised messaging system may ...

Resolved! Inbox

Cannot see items posted in my inbox anymore. Has this now changed? It's easier to keep track on items than having to go through purchases.

HOW TO SIMPLY DELETE "SAVED SEARCHES" IN EBAY

ready?1. set cursor in the ebay search box and hit enter. this brings up a saved search list.2. pick a saved search and click on it. this will display the search results page - WITH THE ELUSIVE BLUE HEART INDICATING IT IS A SAVED SEARCH.3. click on t...