Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Gift card issues
I purchase a $35 gift card from Walgreens and have the purchase receipt to prove the transaction but got home to check the card and it shows zero balance. I went back to Walgreens they said it's not on there end because it printed out a verification ...
hcaptcha just took 20 minutes to get here. if it happens again,i will close ebay account
i tried many times to satisfy hcaptcha that i'm human,but no luck. this was rediculous and i wont do it again. if hcaptcha prevents my login,i'll just go elsewhere. don't have that problem on amazon.
Resolved! Messanger Clock
Does anyone know why the messanger clock is 3 hours behind? I'm on Eastern Standard Time but the messanger clock time stamp is 3 hours behind. Right now it's 3:30 where I am but the messanger clock time stamp says it's only 12:30 right now. Thanks
Communicating with a Seller
Is anyone having issues with communicating with a seller? I've tried but each time a message pops up indicating that one shouldn't sell or buy outside Ebay and other stuff. But I'm still not able to send a message to anyone, regardless of the situati...
Won't upload images to Listing
I'm getting an error saying "Format must be .jpeg .png or .heic" when I try to upload an image to a new or edited listing. I've tried several different browsers, .jpg and .png, and the file is 1000x1000px under 1MB. When I use the ADD button, all my ...
Juniors sizes missing - Women's clothing > dresses
When listing women's dresses in the junior's size type, a lot of the relevant size options are missing. This is also an issue when trying to search for dresses in junior's sizes. Juniors's sizing is in odd numbers, but 1 is the only number available....
Looking up my active items
I can no longer look up one of my active listed items by going in My ebay, listings, active listings. The choices have changed and the tiny magnifying glass does nothing. Can somebody please help me with this.
Messaging buyers on eBay.UK is IMPOSSIBLE on Black Friday
I've bought and sold some things today, and it's then impossible for me to contact the other party. I can contact them from another account, which they have not bought from ! What is wrong with the eBay UK team, it's CRAZY how bad their software is. ...
I want to buy an item yesterday with my spendable funds, but instead of charging my spendable funds
I selected spendable funds as my payment method yet I still got charged from my debit card and all I wanted to do was just purchase the item with expendable funds
Why did you delete all my buying account
I can't buy anything anymore after 25+ years. Although is it difficult to figure out what you did, you seem to have deleted my card account and my ability to pay from my bank account.
how do you send a return message on this new system, I have tried everything and con not figure it o
Can someone please help me with the new message system, I cannot get any help from e-bay whatsoever. You used to be able to contact them but no longer offer help.
Variation Listing Price Details during Sale Event
We currently have a sale event going on and we have mostly variation listings. The "Price details" on desktop browser always shows the lowest priced item instead of the currently selected item. The price details displays correctly on the iPhone app a...
fizeram compra no ebay com meu cartao de credito
Apareceu uma compra na fatura do meu cartão, que não fiz.
Assistance Required: Error While Listing on eBay Regarding GSTIN and IEC
I am encountering an issue while attempting to list items on eBay. The system displays the following error message:"You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandatory for sellers who are registered in India ...
Email Notifications every time I login
Why am I getting emails every time I sign into Ebay? I never got these until a few weeks ago. I tried going to my account setting and even chatted on ebay to no avail. Any suggestions? Thanks.
