Report eBay Technical Issues

Forum Posts

Sorted by:

Can no longer see if there are listings eligible for offers on the Seller Hub

Up until a few hours ago the top left box on the Seller Hub was a summary of actions needed. This included, among other things, the ability to see which items you can manually send offers to, i.e. new watchers. Without this information there is now n...

Trouble Listing Using Firefox

I seem to having trouble listing an item using Firefox. Have been using FF for many years and have never experienced this issue before. I use templates to create my listings and when I try to modify one of the templates for a new listing my changes a...

Motorcycle Parts Compatibility Not Working

Hi the parts compatibility is not working correctly for motorcycles. It has been working great for a few years now but it ain't today. Honda cars come up not motorcyles.

Ebay Catalog not finding any products

Is anyone else having an issue with the Ebay catalog? Regardless of what product I try to find in the catalog it just takes me to a blank template.

Frequent Forced Password Resets

Ebay has force-reset my password 9 times in the past 4 months. The boilerplate message implies that someone has been using my account, but oddly enough, I've never received an email informing me of a login attempt. How they are using my account -- in...

Search engine is down

Klarna/ eBay gift card

Bought Klarna/ebay gift card. Error message states that ebay doesn’t show this card in their system. Pls help!!

Broken product library???? Hello??

no product library when I go to list an item I have to enter all the details by myself instead of having it pop up to have the info needed. (Parallel, print run, features, card #,) have to type literally everything in manually now and it's very frust...

bulk edit tool not working at all

for the last 3 days my bulk edit listing tool isn't working.just has a black circle that keeps going around in a circle

I’m trying to bulk update all my listings. Impossible. Why?

Never Ever had any problems with bulk listings before this morning.I have used it for years…A little circle ️ just goes around and around and around.Thank you in advance for your help!

We've encountered an issue on our end

I tried to sell and at the end and when the auction listening should go live, it shows me the message: We've encountered an issue on our end Thank you for your patience Try again I tried again and again and I cannot sell. I pressed the ? icon in the ...

The option to add an item to custom list has disappearred from the item listings

The dropdown that used to be available on the right side of the "Add to Watchlist" button has completely disappeared. Checked firefox and safari.The only way I can see to add an item to a custom list now is to add it my watchlist, and then from that ...

Can't edit promoted listings

3 days now, I can't edit promoted listings to a different % amount or end the promoted % from bulk edit or from the promoted listing filters page.I get just the spinning blue circle forever

Why is it taking so long for eBay to fix the issue with the Bulk Selling Tool?

For the last 3 days I haven't able to utilize the tool as I get an infinite loading screen when I open any pictures or try to make any changes. When I click out the entire page goes unresponsive and needs to be refreshed. I've seen other sellers on f...

Do not have option on Seller Hub Listings page to create listing with variations

My Create Listings button does not have dots in it that when selected, does not bring up Single Listing or Multiple Listing to choose from. Because of this I cannot create any listings with variations. On newer android tablet using Brave browser.