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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Gotta "verify" myself EVERY TIME I log in now?

Been a member 12 years. Whats the problem?.ca doesn't do this.

ebay browser not working

HiI didn't check ebay during the last two months, but when I looked up this week the browser is not workinghow can this be resolved

"My Ebay Summary" Recently Viewed Items Problem -- Firefox / Windows XP

The "Recenly viewed items" sidebar displays items i have NOT viewed -- ever. Loading the "Recently viewed" sidebar tab loads items i HAVE viewedand NOT the irrelevant items. After clearing all recently viewed item thepopup displays "You haven’t viewe...

ebay app google chrome download for chromebox

eBay Will Not Allow Us to Close Our Account

It has now been 2 months since we first attempted to close our eBay account on April 14. Received multiple messages from Customer Service. Have talked on phone with Customer Service. And yet we still have not received the $53.25 refund we are due. An...

Attempt at checkout fraud by a seller or Ebay

I purchased a stamp and immediately went to my cart topay for it. My cart contained two items: my stamp andstamps from another seller. Those stamps were not inmy Purchase History or in Unpaid Items since I had notpurchased them, but they were in my c...

A LISTING PROBLEM

For 2 days I have been trying to list a native American Navajo sterling silver/Fred Harvey era pin. I was aware of the rule with certain item before I listed it,but knew if I made a mistake it would let me know,BUT this is insane!!! I have worded it ...

Getting sent to Ebay Community page when I click on links to a message forum post.

This just started in the last week or so. When I get an email notification of a subsequent post being made in a forum I posted in, sometimes when I click on the link I get sent to https://community.ebay.com/#M37843 instead of the post itself, like be...

zoom not working 2020

hi all, anybody have info/advice on this. i had a buyer contact me to find that the zoom feature is not working on my photos. has something changed recently? ive not had this issue before. i use windows 10 and edge with no problems before and have no...

Trouble viewing Ebay pages/Putting me on wrong page

Just about anytime I go to My Ebay I can't view the page because it will either send me directly to my purchase history or display the message "Sorry, we couldn't complete your request. Try again later." I have to refresh the page 10, 15 or even 20 t...

Resolved! Sent folder messages disappeared

My sent folder only has messages back to March 2020. Is eBay deleting them after a certain time? Anyone else having this issue?

Unstable

The ebay platform seems unstable - doing what it likes ie not responding to commands????????????????????

ebay page template

My ebay page template/layout keeps switching from one setup to another - items wont delete when requested - is the ebay platform going down the gurgler?

Ripped off by Ebay

I have tried numerous times to pay with a Ebay gift card and it keeps rejecting it. My balance is $70.00 and Ebay won't let me me complete my purchase with the card. My daughter who gave me the card tried and even had a chat with an Ebay rep. My son ...

Problem editing price and quantity

Been trying for two days to get ebay to fix an issue with taking several items that were out of stock in my store due to COVID-19, i have new inventory for the items but when i go to edit the listings the edit screen goes blank and i cannot update my...