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Current known technical issues - updated as of 5/21/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Best offers accepted, eBay cancels them within 60 seconds as "unpaid"?
This morning 7.40 am Amsterdam time I accepted a Best offer on this item:Omega cal. 1373 / ETA 201.001 Swiss watch movement & dial ~ running | eBayWithin a minute the same was cancelled with this reason:"We hebben de koper verwittigd dat zijn/haar be...
Resolved! Where is my product ?
it's been one month the location of my product still showing me of 10th may at a terminal location but today is 10th June !! I didn't understand where is my product please help me to figure it out . I am really so much tensed about that.
When going to a different page to look at entry, page doesn't look right...
When I want to look at a seller entry from a search, the entry looks completely different from normal, and is difficult to try to navigate. Is there some sort of technical issue going on right now. It is making my buying slow way down, and I am wanti...
Promoted listing impressions dropped from 60k/day average to less than 500.. Please help
The last 15 days the views on my items have gone down tremendously (See Charts attatched), I have't changed a thing to my account and my promoted impressions went from over 60,000 per day to less than 500 impressions.. I reached out to Customer Servi...
Seller Tool down.....is this affecting everyone?
I called because when I try to 'start listing' I get the message that seller tool is down, and go to seller hub.....as if there's some information there. was informed that it is indeed down, and might be available again on SATURDAY! the new selling f...
Ipad App not functioning properly. Impatiently waiting for fix.
I know this issue was reported at least 5 days ago and I’m still waiting to hear how to fix. When I’m trying to create a listing with the EBay app on Ipad, it’s not allowing me to fill out the description. When I type a few letters, it closes out the...
spam received pretending to be ebay
Can you review this email, and confirm whether or not it is legitimate?
Ebay takes away your feedback ratings for not using your account!
Have to say I am pretty upset that Ebay put my user rating to 92 down from the rating I know for sure I had in 2004 of 516. I also know I did a lot more Ebay'ing from 2004 until the present and my feedback is now only 92!WTH? I had a really life-alte...
Unbelievable!
I just want to vent out my disappointment at eBay for issuing the refund when the returned label automatically issued by eBay was erroneously scanned as delivered just 34 minutes after it was first scanned from California to NYC. JUST 34 minutes afte...
Can't list an item for sale
When I try to select the item category, I get an "Sorry, something went wrong with the service. Please try again." error. I've tried multiple times and different categories and keep getting the same error. Is eBay down?
Glitch with business verification process
I just became a registered seller with a business account. They asked for bank documentation and then a company document. I manually logged into my bank account and then for a company document I used my bank statement. They said it wasn’t clear enoug...
Ebay App
Cant list from the Ebay app. Keep getting error messages. I have uninstalled and downloaded the newest version still the same.
Inability to List!
Very frustrating! I can't make/edit any drafts or revise any active listings on my ebay app! Tried updating, signing out/in- I don't know what the issue is but it needs to be fixed soon! I have products to sell and things to do and I see other seller...
Puzzled
Why am I seeing Chinese writing on Ebay USA when I go to the Ebay homepage?
