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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

listing increase technical error

i have reached my listing seller limit of 10 items and have clicked on the button to get in contact in order to increase the listing, however the message on 2 of my accounts is coming up saying that i have already had my listings increased on 08/07/2...

"We were not able to send your message to..."

We usually reply to ebay messages by replying to the email in our inbox (vs going to eBay's page and replying within their messaging system). This has worked for as long as i can remember (been selling since 2000). For the last day or so, every reply...

Please Please Please change the landing page back to the seller overview!!!

Why does Ebay believe they should change something that is working the way it is. Why does Ebay keep making it hard on sellers. Do they care about seller's issues. I feel that all Ebay cares about is buyer's issues. Most of the time I feel like a red...

Problem leaving feedback for buyers.

eBay full program on iPad iOS.From seller hub, shipped awaiting feedback.Get to “updated”, recently changed leave feedback pop up.Select feedback wanted then there is no click to enter button and can not scroll up or down on pop up.Cant leave feedbac...

Accepted offer items not showing in cart

I won an auction and messaged the seller about combined shipping. After they told me they do, I made offers on other items which they accepted. They asked me to request an invoice, but the ones I made offers on aren't showing up. The seller says they...

Validate your Identity

When placing a bid or offer I'm getting a message that I need to validate my identity via a PIN that ebay gives me via a phone call. The problem is that it seems the number may be blocked on my phone. Can someone tell me what the number is that those...

Feature Request - Buyer Mark Item Received

Hopefully this is the right place to post this request. I wasn't able to find any place better. I use "My Ebay" to track all of the buy/sell items. Sellers often do not provide tracking information, so when the item arrives, it still shows not receiv...

Is payment down?

I’ve been trying to pay for the last 2 hours and I tried 4 different cards... I keep getting an error about my payment not going through... is there a problem? How can I fix this ?

What's going on at Ebay technically? I've had more and a wider variety of technical issues than ever

Been a user for years and years .. never seen this many or this diverse of a set of technical failure messages. What did they do???

Resolved! "See Seller's Other Items" Not Appearing

I've noticed when I look at an item - then Click to "See Other Items" the Seller has - it shows " 0 Results" However; if I go to the Seller's Feedback and click on Items; it shows they are available?

ebay.ca getting consistent "We ran into a problem. Please try again later"

ebay.ca getting consistent "We ran into a problem. Please try again later". Have to try up to 20 times before getting online. Have tried multiple different browsers..... same result. Please help

fast'n free and guaranteed delivery not showing on listings.

i qualify for fast 'n free/etc. if i clear all cookies and log off and look at my listings it shows my listings as fast 'n free, but it's itermittently showing this. when i log in it no longer shows fast 'n free, or intermittently shows fast 'n free....