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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! "Unfortunately, this seller won't ship this item to . . ."

I've been on eBay for over twenty years. But after placing a winning bid, I can't pay. I get this message: Unfortunately, this seller won't ship this item to OH, United States. You can:- Update your shipping address and try again.Please contact the s...

Todays Glitch!

Unable to send messages. " Looks like something went wrong. Please try again later."Boy how I wish I got .01 for every time I saw that!Merry Christmas

add to the list please

Messaging is not working. Something went wrong, please try again.Here's an idea...go back to the old messaging!

Messaging changed, now it doesn't work.

Logged onto eBay today to follow up with a problem with a Buyer (order disappeared in transit). When I went to see if he wanted a refund or replacement, I go to messaging and all I see are a couple messages from eBay (unfamiliar device notification, ...

Help

I can’t open up the sellers other items. When I hit enter nothing happens. I have an iPad and can’t find any issues concerning this. I can purchase though. I thought eBay had blocked me but no. Anyway I don’t know how to fix this. Any help is greatly...

November 2024 eBay updated messaging mess

I have two questions about problems with new updated messaging:Mobil app messages: After updates the Sent File is gone. It is not exist anymore and I can't find an option to Create New folder. I have reinstalled eBay App few times, nothing help. I st...

Resolved! Accepted Offer But Not showing Up anywhere

in addition to all of the other issues in the last two days...now a new one i just reported to ebay ....accepted an offer ...got the popup from the ap that i accepted but cant find the item anywhere.....no emails that i accepted the offer......not in...

Feedback search returns feedback over 12 months old

A search on my feedback shows neutral feedback that was left over 12 months ago. When will this disappear?

Lately I have been getting the "We've looked everywhere" error page constantly and frequently

As a buyer and not a seller...This happens to me on both Firefox and Chrome for desktop, and has gotten so bad that I almost cannot use the website anymore. It is unrelated to any particular age of a listing, and even happens when I try to go to My E...

I'm trying to buy an item on eBay and I need help from an agent

I need a eBay agent to call me so we can talk about this item I want to purchase

Technical issue - screen goes blank and stalls when creating a listing

For two days I've been having issues when creating a new listing, after entering the title, the screen goes blank and stalls. Have tried on both Chrome and Safari with no resolution.

Order not received

I didn’t received my package

eBay is showing images on my variation listings I have never seen before

As title states, I was looking at my profile page to ensure all my listings were showing up properly and noticed that (and specifically only my variation listings, where I use the option of showing images from the items themselves and not a "main" pi...

EBAY When Are the Offers Going to Be Fixed?

Sending and accepting offers have been mostly not working for 2024. I used to get 100's of offers a day with my 62k items. An example, in the last 12 hours I got 2 offers. Trying to accept offers often just errors out. Have had customers complain to ...

Search Results Being Limited to 40 Items

Hi there. I've been on eBay since 2001, and I have been using complex search queries successfully for many years, except up until about the last year or so. Using the latest version of the eBay app for Android and updating often, I have been having t...