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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

We’re experiencing a technical issue

This message is up on my eBay app home page for the last two days it feels like it also affected my sales. Anyone having the same problem?

30 Days of listing I get "Where's all the stuff? Our homepage is down, but the rest of eBay is fine"

Fellow sellers- For about 4 weeks now this is the constant situation I have to deal with. eBay works fine for me on all other levels all day, messaging customers, giving refunds, checking on my own bids and purchases. But as soon as I try to list, BA...

EBay gift card

I purchased a $100 EBay gift card. I made one $12 purchase & then EBay blocked my card. They requested I send photo’s of the card, purchase receipt, member user name… etc….. I sent them all requested info & my gift card is still blocked for no reason...

AI Generated a description in French... then jibberish

I use AI descriptions with my own tweaks and never ran into this situation.It generated a french description 1st photo and then when I tried to redo it (specifically for this post so I could report the next behavior) it gave complete garbled gibberis...

Photo edits not saving

Photos do not save in the correct order or when I edit them when I use my desktop computer. I rearrange them and click save for later and they revert to the original order. The photo edits like cropping and rotating do not save either. Rearranging do...

Scams

Bought an item as a guest, hasn’t arrived, being sent in loop when asking for help

Black photos when uploading

I am trying to upload images to my listing but they are showing black! Never had this before, images are small jpegs, 1920x1080 and i'm using firefox.

Adding Multiple Shipping Options

I am having issues in adding the shipping options to my listings

Pardon Our Interruption

Hi,My ebay account has been inactive for over 6 months because every time I open the ebay website, the following message appears: "Pardon Our Interruption...". I have followed the instructions to fix it but it still doesn't work. Please advise on ano...