Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Unable to delete files from my "Ended" list.

pop-up tells me they are NOT on my watch list . . . but there they are on my "Ended" list.

New Saved Searches page

I just got a load of the new saved searches page and I have to say ebay has outdone itself on this one - what a horrible design and complete mess! It looks like a page for idiots. Why do they feel the need to change things that are just fine the way ...

Apple apple watches

I received a refund for my Apple watch for but I did not receive a refund from my Apple watch 7

Ebay Community Web Site Malfunctioning Again

Web Page Loading Is Too Slow. The web page is taking forever to get ready to receive data entry, and the page is jumping. When I clicked in one place, it selected something different from that I wanted, and cannot undo it.

Seller Hub Active Listings Search Feature

I am unable to search just the SKU field. I use that for inventory and when you use the new search feature it searches multiple fields of title, sku, and item number. I see no way to only search SKU like it was in the past. FYI the gear icon does not...

Technical glitch

I have a notification of a new offer that won't disappear from the screen on my seller hub. The offer has expired 2 weeks ago-but it still shows up EVERY TIME as a "new offer". It won't seem to go away. Any advise as to how to get this taken care of?...

Seller Not Able To Message Buyer

Today, December 19, 2024 eBay has changed their messaging service. I am a Seller and I am unable to contact my Buyers. When I go to the auction, click on "More Actions", then click on "Message Buyer", the page goes to a pigeon sitting in a mailbox an...

Can't send message to customer

Anyone else having issues with messages today? Can't send message to new customer.

shipping labels won't print

When trying to print a label I get this message-We are unable to process your payment at this time. Please try again. Please be aware that USPS, Fedex and UPS are experiencing issues at the moment. We apologize for any inconvenience and if affected, ...

Can’t purchase USPS label

Continue to get unable to process payment. Try again. Only trying to purchase shipping label. I’ve don’t it thousands of times.

image of purchased item in purchase history

how to request image of purchased item in purchase history

Shipping labels

For last hour error code not able to print labels try agian later

Unable to Submit an Offer

Hello, I have been unable to submit an offer for 5 days now. I can send a message and counter offers sent to me, but here is the error I get: "We are unable to send your message at this time.{e78062-1139572x}" There are no disputes on my account and ...

wrong IP address

I cannot purchase anything having to do with firearms or anything ebay classifies as "military" items; even simple things like scope rings, bases, buttpads, plastic grip inserts etc. Although I am a US citizen living in the lower 48 states, ebay says...

Cannot Print USPS Labels/Payment Error

Cannot print any labels this morning. Get the following error: "Sorry, 5 labels couldn't be generated.Payment error: please check your payment method and try again." According to eBay, there is over $354 of available funds. Never had this issue until...