What is eBays email address?

[serenity_emporium]

So since the eBay chat bot no longer sends you to a human. Is there an email I can contact someone by? I really HATE the concept of having to speak with someone on the phone. Especially since it seems like the people on the phone hardly speak English very well from my personal experiences. 

Does anyone know why eBay the company prefers people to use their call center instead of having a more efficient text based system that has real humans? 

[stainlessenginecovers]

There isn't one. Chat with reps on Facebook- they can actually do something (depending on your issue)

[kensgiftshop]

You can ask your questions here and get help.

[soh.maryl]

Most issues on eBay, for both buyers and sellers, can be handled without actually having to speak with anyone.  If you'll return here and give details of your issue, we may be able to offer advice or to direct you to a place where you can get the help you need.  

[lakefor94 · Accepted solution]

@serenity_emporium 

If you like chat, here ya go.

Social Media is probably your BEST choice for eBay's assistance. 6AM to 6PM PT - 7 days a week

https://www.facebook.com/eBay

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https://twitter.com/askebay?lang=en

Use direct messaging

https://www.instagram.com/ebayforsellers/

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