eBay

In the messaging system we can usually send interested buyers an offer. Since Thursday this feature has not been working. I start the offer process, and after submitting I am redirected to a page that just says "ERROR" Anyone else experience this?

A pair of Hearts On Fire diamond studs in the value of $6,200 were sold to a buyer. Buyer claimed they were not authentic (which they absolutely were), and returned.We have video surveillance of the unpacking. Buyer sent back a different pair of diam...

I cannot find an direct answer these questions: 1. Is eBay keeping ANY portion of a payment if the buyer cancels the transaction before we ship?2. Is eBay keeping ANY portion of a payment is the buyer returns an item? Thank you for your time.