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Complete mess on Ebay

Hi Everyone,

What a mess on Ebay.  Can't sign in, when able to get in to my account everything is in $ not £.  Can't relist unsold items. Have Ebay staff been messing about with the codes again ?  Wonder how long it will take to get things back to normal again.

Message 1 of 9
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8 REPLIES 8

Complete mess on Ebay

Log out of eBay.com and log back into https://www.ebay.co.uk/

 

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I have been imported from Australia and this is my posting ID
Message 2 of 9
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Complete mess on Ebay

Your logging in to the wrong ebay site you want UK ebay site not USA ebay. You should have the main UK ebay page bookmarked.

Message 3 of 9
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Complete mess on Ebay

Yeah my wife's phone account suddenly went Chinese. 😂 This site is a joke 

Message 4 of 9
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Complete mess on Ebay

@t.bag54 

 

You've received the best advice in Message #2; however, I just wanted to point out that you've posted on the ebay.com discussion boards. You're certainly welcome to post here, but, in future, you may want to post issues on the ebay.co.uk discussion boards so you can get the most relevant replies from your fellow ebay.co.uk members.

 

Here's a link you might want to bookmark for future posts in the ebay.co.uk Community:

 

https://community.ebay.co.uk/t5/Discussion/ct-p/13

 

Good luck!

 

Message 5 of 9
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Complete mess on Ebay

Hi,  Thank you for your message.  This is one of the problems experienced.  I can only get on the Ebay.com site even when I'm eventually signed in on the UK site.  Think it's Ebay changing the server codes again.  Many thanks.

Message 6 of 9
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Complete mess on Ebay


@t.bag54 wrote:

Hi,  Thank you for your message.  This is one of the problems experienced.  I can only get on the Ebay.com site even when I'm eventually signed in on the UK site.  Think it's Ebay changing the server codes again.  Many thanks.


Clear your browser after logging out, and try it again on the UK site...

Message 7 of 9
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Complete mess on Ebay


@t.bag54 wrote:

Hi,  Thank you for your message.  This is one of the problems experienced.  I can only get on the Ebay.com site even when I'm eventually signed in on the UK site.  Think it's Ebay changing the server codes again.  Many thanks.


@t.bag54 

 

How did you first access the ebay.com discussion boards? What steps brought you here? We have a pretty good number of ebay.co.uk members who inadvertently end up here--throwing suspicion on a theory that there's a link somewhere on ebay.co.uk that shifts a member into the ebay.com discussion community. Is that how you first found yourself here?

Message 8 of 9
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Complete mess on Ebay

General sign-in suggestions if you are experiencing problems:

 

Try another browser to rule out browser issues.

 

Try another sign-in link to rule out problems with an old or outdated link, particularly if you are using a bookmark. Go directly to ebay.co.uk and try to navigate to one of your My eBay pages and eBay will likely prompt you to sign in if you need to.

 

There are many things that can interfere with Captcha verification.

 

Sometimes when eBay changes the sign-in process, it causes problems for some users; sometimes those problems are due to using an old browser or obsolete cookies (though not always). Some users are just annoyed by verification; while others actually get stuck in a loop that just keeps presenting new sign-in pages or new verification pages, or just will not let them sign in at all.

 

Make sure you are allowing the sign-in page to load completely before attempting to sign in -- users have indicated that attempting to sign in before the page has loaded can cause problems.

 

Make sure your browser is set to accept cookies. Try another browser or another device, or a private or incognito browser session. If you delete your cookies, you will likely have to sign in and go through strict verification again, but if you have problems with a blocked or corrupt cookie, manually deleting your eBay cookies can help. Some browsers seem to require more verification than others; try signing in and out more than once to see if it requires verification the second time around.

 

Make sure your browser has javascript enabled:

 

https://www.whatismybrowser.com/detect/is-javascript-enabled

 

VPNs can also cause sign-in issues, so try disabling yours if you use one and are encountering problems. Privacy add-ons like Ghostery or Disconnect can also cause issues.

 

Blocking tracking cookies or third-party tracking can also interfere with verification; see if you can disable that feature on the sign-in page or on the verification page.

 

If you are able to sign in, to stay signed in there is a "keep me signed in" checkbox on the sign-in page, but there is another checkbox in your account site preferences -- it might be worth checking that setting, or unchecking, saving, rechecking and saving again. That is, if you want to stay signed in and avoid having to go through verification.

 

If you have multiple accounts and must sign in and out to switch, consider using a dedicated browser for each account to minimize signing in and out. A private or incognito browser session is handy if you just need to check another account without signing out of your current account.

 

If you have successfully signed in using Google or Facebook before, try that again -- the sign in process using those may have different dependencies and may work better for you. But if you have not signed in using those before make sure you do not accidentally create a new eBay account when you attempt to sign in.

 

If you have the eBay app on your phone, you might find it easier to sign in using the eBay app.

 

Message 9 of 9
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