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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Wrong Fee Amount Charged After I Upgraded Store

I upgraded my store from Starter to Basic about 10 days before the end of November. I was charged the new monthly rate of $21.95 and received the extra listings for that level of store, but continued to be charged at the higher Starter store rate (12...

Broken Bell

My notification bell shows 3 more sales than i actually have. It's been this way for weeks. It's really annoying. Is anyone else having this problem or am i the only lucky one? Can you call customer service with technical issues? Do the tech people r...

Item specifics and ISBN's dropping off of book listings when going in to the listing to revise it.

I have noticed 2 things this past week:1) eBay does not appear to be recognising anywhere near the usual % of ISBN's for books when adding a listing. Has it somehow messed up it's back catalogue?2) On items where I had previously added a book listing...

no pull downs in find a car or truck

I go to e-bay motors and select a make in "find a vehicle". when I do that search all the vehicles of that make are found...but then all the pull downs go blank and I cannot refine for model, year, etc. This just started a few days ago and happens on...

Can't list item with any browser!

When I hit 'Submit Listing", I'm directed to a page with a picture of a little kid in an orange parka with the hood pulled over his face. The caption reads, "WE LOOKED EVERYWHERE. Looks like this page is missing. If you still need help visit our help...

Managed Payments

Well, it's been almost six months since my account was suspended. Numerous calls to customer service. They are great at calling you back quickly but can't get the problem resolved. Sounds like customer service is in India. Any ideas? Again, I've adde...

Both Cancel order and Send refund are NOT working

When I try to cancel an order I get an error message:Well, that didn't go as plannedPlease go back and try again When I try to send a refund for the order I couldn't cancel I get an error message when I click Review refund:We ran into a problem. Plea...

открытие аккаунта Payoneer и привязка к eBay

Я не могу привязать Payoneer к своему аккаунту. При переходе не активна кнопка "далее". Но я частный предприниматель на едином налоге 3 группы и может надо было выбрать бизнес. Но при переходе на регистрацию нового аккаунта в Payoneer у меня ничего н...

"It’s not you. It’s us.Our server is down, but we’ll have things back to normal. "

Trying to list keep getting this error message - has this problem ever been solved?

Seller account Can’t change my country, pls help!!!!!

I am a seller and I moved county. I am trying to change my info but when I go to section address and country the country section is locked to gray so it does not allow me to change it. Can someone help pls??!!!

bidder wants to cancel bid

bidder wants to canel bid. how do i do that

Outbid pop up glitch

This has been going on for two weeks.The smart thing to do, would be to disable the pop ups since they don't seem to be able to fix the problem. SMH

Help

@ My account is locked and I can't send a message to them

ebays says: "It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon.

Hello I keep getting this page that reads: "It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon.This has been happening for over a week now every time I try to list a item, what does this mean and how do I fix it I’ve ...