Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Uploaded photos are very small

Hi my last batch of photos once uploaded are coming out very small, they usually fill the whole box. i thought it might be an eBay issue but everyone else’s uploads appear fineBut I also don’t think I’ve changed anything on my side I’m uploading fro...

eBay AI pulling listing down as recalled and NOT RECALLED I now have 2 and expecting over 30!

Sorry eBay paper sewing patterns have never been on recall list. eBay is pulling down items listed in ARTS & CRAFTS as baby products to which they are not. I have never seen an infant whip out a sew machine to use a paper sewing pattern . AI gone cra...

ebay showing two different amounts for payment when auction won

I have just won an auction I bid £4.99 and the postage was £4.49 making a total of £9.48 however ebay are saying on my main purchase screen that i should 'pay now' £104.99 ( i have a photo) . The basket shows another amount the correct amount of £9.4...

Another Obstacle To Signing In

When I sign in to eBay, a screen is displayed with this text.Tired of passwords?If you use your fingerprint, face, or PIN number to sign in to your computer, you can use that to sign in to eBay.1) Turn on2) Maybe later I don't have the new and fancy ...

Why am I getting this message when trying to list an item?

Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.

Resolved! Calling Ebay Agent

Do eBay closed their Call Agent option? They only shows Send Email option now.

Problems Listing Products / Typing is super slow.

Anyone having issues when listing? Typing in info is super slow. My first entry, slow but works, second it grays out and I get the eBay is down right now. Second night in a row. What a joke.

photo problem

when uploading a photo it shows up as black tried multiple photos and accounts

Gift card fraud

I recieved a $200. dollar Ebay Gift Card for Christmas and yesterday (2/16) wanted to make a purchase. I scratched off the covering to expose the redemption code and proceeded to checkout. The code was rejected so I notified Ebay and recieved an EMai...

Resolved! eBay Website Issues on Google Chrome

Has anyone else had problems with the website using Google Chrome? I click on a link, such as Scheduled Listings, and I sometimes get what looks like an unfinished web page. I'll have to hit the back button and try again, then the correct page will s...

Listing tool is down for a week.

Can’t list anything.

Cannot relist from a draft says set up for automatic relist will not allow this draft to work around

Cannot relist from drafts says it was set for auto relist how to fix

Selling preferences changing without me changing them, over and over

As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Multi-...

Blue header bars for Watchlist and other lists are missing?

It appears that, among the other glitches plaguing the site lately, the header banner that lets you know if an item is on one of your lists or not has disappeared. I've added items to my Watchlist and Custom Lists today; earlier, it was working as us...

Offers shown to interested buyers don't include sales tax - and cause transactions to be cancelled

When an offer is sent out to interested buyers of an item for sale on eBay, they are shown the basic price without any sales taxes added. This is both confusing and, for some countries (like the UK), not standard practice on pricing. As a result, whe...