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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

contact seller page wont load

i click on contact seller and a little circle keeps spinning and page wont load all the way. the send message button is grey so you cannot click on it.????

USPS Closed Today for Jimmy Carter- Orders State Ship by 1/10- Notification for 1 Overdue Shipment

Hello, all of my orders state to ship by 1/10. As we know the USPS is closed today. I don't have any other options for UPS or FedEx. I use USPS for 100% of my listings. Now I'm getting a notification of 1 overdue shipment, when I click on it, there i...

LISTING ISSUES

eBay seems froze up when i try listing

Keep eBay in English only

Hi,my eBay account has been registered in the Czech Republic, I buy and sell from the Czech Republic. Thus, I have Czech language option in the top panel of eBay website, but I don't want to use it, always English only. I switch to English in the top...

LANGUAGE AUTO TRANSLATIONS

Hello. Please, how to turn off those useless auto-transaltions? i want to have there an option to see all in english, because the translations are so rubbish, making ebay useless.Also, why, if I am inserting ebay.com to browser, its treansferring me ...

Resolved! Can't get past CAPTCHA page

I set up an account on dBay; however, when I try to make a bid on a purchase, it won't let me past the CAPTCHA page. Any ideas?

Resolved! Variation Listings won't Rotate

Tonight I've been running into an issue when I update my variation listings. I can load all the photos I want. Update the prices and quantities. However, if I try to adjust any picture, rotate, brighten, etc, then all of the variation buttons go whit...

Unable to edit phoos

For 11 years I was able to edit photos on my listings and now I can't. Is anyone else having this issue? TIA

Photo's not loading

When I load my photo's from the WEB it will load the first one but not the second one.

"This item is out of stock." PROBLEM

I can't buy any items, everything is marked as "This item is out of stock." but that's not true , when I'm logged out, none of them are out of stock , when I log in they become again . Contacting support is a nightmare, what else can I do?

Shipping to Canada

I sold an item that I need to ship to Canada. Although it seems as though shipping to Canada is once again open, eBay still won't allow me to print a label. Anyone else having this issue?

Ur chat robot is broken. Cannot ask Q's to a seller

I cannot ask a seller any questions , every time I try your chat robot doesn't do anything...Every time i try the robot hangs

I can not activate my new phone

My name is Sharon Haynes and just ordered a new phone: P60 Pro+ 7.8 and I can not get it activated. I called Att phone service and they said that they can't activate it because it's not their product. I am asking is there a way that I can activate it...

Ebay Overcharging VAT

I just bought a Shirt for $20 with shipping $20.08 from the US to Switzerland.Ebay added $1.62 and suddenly the amount I had to pay was $43.33. Fact 1: In Switzerland we don't pay VAT for anything below a value of $70 (item + delivery)Fact 2: For me ...